Jan Michael Torzar Email & Phone Number

Metro Manila, Philippines

Taguig, National Capital Region, Philippines

Oversees and monitor the entire Accounts Payable process for Centuria Capital Group, managing a team of 16 AP Officers and 1 AP Manager. Leading efforts to streamline processes by introducing process improvement methodologies, identifying operational gaps, and implementing effective solutions. Ensure stakeholder concerns are addressed promptly and maintain ongoing communication with the Head of Shared Services through weekly updates on team progress, challenges, and achievements. Restructured the team to adopt a process-centric approach, focusing on key areas to optimize workflow and reduce working hours. Implemented new KPIs to measure the accuracy and performance of the Accounts Payable team, fostering a goal-oriented work environment where team members clearly understand their targets and track their monthly achievements.Key Contributions:- Improved the company’s Days Payable Outstanding (DPO) from 35 days to 28 days through process enhancements.- Invoice accuracy at average of 98% by introducing Quality Assurance procedure - strengthening controls and governance.- Enhanced team performance visibility and accountability by establishing and monitoring new KPIs, resulting in better productivity and team engagement.- Successfully restructured the team, creating a more focused and efficient workflow while reducing overtime and promoting better work-life balance.

Taguig, National Capital Region, Philippines

Oversaw the accounts payable process for in-scope regions (APAC and North America), ensuring compliance and efficiency in handling invoice posting, payments, and T&E reports. Managed a team of 14 accountants, providing leadership, coaching, and development through regular one-on-one meetings aimed at employee growth and motivation. Coordinated closely with the Procurement team and external vendors to manage company transactions and resolve discrepancies. Ensure compliance with BIR regulations and PEZA requirements, maintaining accurate records and reporting for regulatory submissions. Collaborated with the Head of Finance and Center Director to continuously improve AP processes, focusing on process simplification, standardization, quality enhancement, and cost reduction. Assisted in the preparation and monitoring of cost/benefit analyses related to center activities, with a focus on effective expense management. Led and supported efforts to identify and implement continuous improvement opportunities within the AP team, improving both quality and efficiency.Key Contributions:- Spearheaded the management of accounts payable for multiple global regions (APAC and North America), improving the accuracy and timeliness of invoice and payment processing across a team of 14 accountants.- Played a pivotal role in regulatory compliance by managing BIR and PEZA-related requirements, ensuring timely and accurate submissions.- Enhanced team performance through regular coaching and development sessions, fostering a culture of continuous improvement and operational excellence.- Drove key process improvements in collaboration with senior leadership, leading to a more streamlined, standardized, and cost-effective AP process.

Taguig, National Capital Region, Philippines

Oversaw daily operations related to Procurement, Payments, Travel & Expense (T&E), and Query Management for Linde Australia and New Zealand, ensuring smooth execution of the Procure-to-Pay (PTP) process. Conducted analytical reviews of all payment proposals and payment runs to detect any irregularities, errors, or variances, ensuring accurate and timely payment of all invoices. Reviewed employee expense reports to ensure compliance with the company’s travel and expense policies. Monitored service management KPIs and SLAs, ensuring that all performance targets are consistently met and processes are operating efficiently. Worked closely with the Operations Service Director to drive improvements in the accounts payable process, with a focus on simplification, standardization, quality enhancement, and cost reduction.Key Contributions:- Successfully managed the end-to-end PTP process for Linde’s Australia and New Zealand operations, ensuring efficient procurement, payment, and query management functions.- Conducted in-depth analytical reviews of payment processes, improving accuracy and preventing potential irregularities or errors in invoice payments.- Ensured strict compliance with the company’s travel and expense policy, reducing non-compliant employee expense claims.- Played a key role in monitoring and achieving service management KPIs and SLAs, ensuring operational efficiency.- Partnered with the Operations Service Director to implement continuous process improvements, enhancing the overall quality and reducing the cost of accounts payable operations.

Led and managed the Payment Processing and Invoice Processing teams for Linde Gas in South and East Asia, covering the Philippines, Singapore, Malaysia, Indonesia, India, South Korea, Thailand, Vietnam, Bangladesh, and Pakistan. Handled first-level escalations, including resolution of issues related to unposted invoices, late payments, and payment rejections, by coordinating with relevant internal and external parties to ensure timely resolutions. Submitted weekly and monthly performance reports to the AP Manager, detailing the productivity and efficiency of the team and identifying areas for improvement. Ensured the smooth processing of payments and invoices across the region, adhering to deadlines and maintaining high standards of accuracy.Key Contributions:- Successfully led a multi-country team handling the complex invoice and payment processes for South and East Asia, improving regional operations and ensuring timely financial transactions.- Effectively managed first-level escalations, reducing delays in payment processing and resolving urgent issues with minimal disruption to operations.- Provided regular performance updates to senior management, offering insights and recommendations that helped drive continuous improvements in the team’s efficiency and accuracy.

Makati, National Capital Region, Philippines

Generated weekly reports on items audited by the team, detailing errors and the corresponding correcting entries, ensuring transparency and continuous improvement. Ensured full compliance with SOX 404 control requirements by providing clear guidance and process understanding to the team. Conducted daily meetings to update the team on process changes and improvements, fostering clear communication and alignment. Audited and checked potential duplicate entries made by invoice processors and General Accounting (GA) analysts for Shell Oil US Products and Shell Brazil. Generated weekly reports on detected duplicate entries and ensure timely processing of reversals and corrective actions.Key Contributions:- Enhanced process accuracy by identifying and correcting errors through detailed auditing and reporting, improving the overall quality of invoice processing for Shell Oil US Products and Shell Brazil.- Ensured team adherence to SOX 404 controls, fostering a compliant and controlled process environment.- Improved team communication and process understanding by conducting daily meetings, ensuring that all members are up-to-date with process changes and improvements.- Reduced the occurrence of duplicate entries by implementing a robust auditing system and ensuring timely corrective actions were taken.

Makati, National Capital Region, Philippines

Handled Payments Processing for parts of EU, CAN and US Markets with the following payment methods: Electronic Bank Transfer, Foreign Bank Transfer, Federal Wire, Cheque, and Direct Debit. Reported directly to the Area Managers, Finance Directors, and Treasury department via phone and email the status of issues relating to payments (Cash Forecast, Payment Status, General Ledger Clearing for all ACH, Wire, Cheque and Direct Debit items). Monitored overdue accounts not paid on time. Processed Employee Travel and Expense (T&E) payments and Intercompany settlement processing.

Handled end-to-end ownership of utility Invoice Processing and utility Exceptions handling. Analyzed utility vendor statements to ensure invoices is paid within contractual terms. Actioned invoices with discrepancy to successfully resolve payment anomalies and avoid service disconnection had significant impact on client operations. Prepared Parks & Blocks Report and send to client every end of month. Uploaded Journal Vouchers (JV) to SAP

Responsible for timely and accurate application of member and government payments. Performed a variety of routine and non-routine Accounts Receivable/Billing functions. Applied incoming cash receipts, social security and credit card payments. Reconciled eligibility and premium payments.