Joleen Marie R. Tubillo Email & Phone Number

Corona, California, United States

- Handle day-to-day operations of the Company’s various online platforms such as Walmart and eBay.- Update product listings, images, price, stocks, and other relevant contents- Conducting market research to identify high performing listing among competitors.- Communicating with customers regarding order status, delivery dates, delivery tracking numbers and complaints.- Consult with the E-Commerce Supervisor regarding other work-related concerns for prompt and appropriate resolutions.- Posting marketing materials in Facebook and Instagram pages of online platforms.- Creating and sending store newsletter using eBay tool.- Set effective store promotion to drive sales and optimize ROI.- Ensure that the store performance and seller level is above standard.- Creation of monthly sales report and annual sales presentation.

National Capital Region, Philippines

- Responsible for day-to-day operation of the stores on Shopee, Lazada, Zalora and TikTok Platforms- Optimize product listings and content with detailed descriptions, visual assets, and specifications.- Analyzes the performance of products and categories regularly and formulates recommendations to senior manager to boost its sales and performance.- Work with graphics designer and marketing team to build marketing collaterals for sales event and monthly livestream.- Collaborate with warehouse team and for shipping on time, returns and refunds, replacement, etc.- Propose budget to implement store ads in Shopee and Lazada.- Formulate recommendation about promotions such as discounted offers, free shipping, and discount vouchers.- Respond to customer inquiries and resolve complaints in a professional and efficient manner.- Creation of monthly sales reports.

Makati, National Capital Region, Philippines

- Replay a recorded video of in house live streamer using Open Broadcaster Software (OBS Studio) in Shopee and Lazada Seller Center. - Provide support by answering and giving information to the questions or queries from the viewers in the comment section.

Makati, National Capital Region, Philippines

- Curate and create data base of content creators, influencers, and communities that is compatible with our brand.- Reach out and develop partnerships with content creators, influencers, and compatible communities in Facebook, TikTok and Instagram.- Email blast brand campaign invitation to curated list of content creators and influencers.- Collaborate with warehouse team for the shipping and tracking numbers of ex-deal products for content creators, influencers, and compatible communities that will participate for our monthly brand campaign.