Jessica Nacar Email & Phone Number

United States

Happy to start my new role at AGM!! Looking forward to what the future holds :)

During my time at AFF, I implemented several initiatives aimed at enhancing efficiency and productivity. One notable achievement was the significant reduction in onboarding setup time, achieved through the streamlining of processes for sending a high volume of applications for review. Additionally, I successfully managed and handled three work email accounts simultaneously, ensuring seamless communication and workflow management.My efforts led to an impressive accomplishment of over 50% of same-day setups completed within a single day. This achievement underscored my dedication to operational efficiency and effectiveness.Furthermore, I consistently excelled in performance metrics, ranking highest for weekly contribution for over six consecutive months. I also maintained an average time of completion of one hour and upheld a 100% service level in calls, demonstrating my commitment to excellence in all aspects of my work.Throughout my time at AFF, I prioritized efficiency and accuracy, adhering rigorously to data privacy protocols while handling sensitive information with the utmost care. I meticulously documented all work and ensured effective communication with stakeholders to address inquiries and clarify information promptly.My reputation for swift work was evident in expediting the onboarding process, often completing fast applications within 30 minutes or less. Additionally, I provided exceptional customer service by promptly addressing concerns from both merchants and sales team members, proactively reaching out to ensure timely resolution of questions and concerns related to merchant applications.With a strong commitment to accuracy, efficiency, and exceptional customer service, I am confident that my expertise in underwriting, meticulous attention to detail, and effective communication skills make me a valuable asset to any organization seeking a dedicated professional.