J’Nae Gibbs
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J’Nae Gibbs Email & Phone Number

Order Management and Returns Specialist at Laerdal Medical
Location: Highland, New York, United States 8 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Laerdal Medical
Role
Order Management and Returns Specialist
Location
Highland, New York, United States
Company size
1630 employees

Who is J’Nae Gibbs? Overview

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Quick answer

J’Nae Gibbs is listed as Order Management and Returns Specialist at Laerdal Medical, a with 1630 employees, based in Highland, New York, United States. AeroLeads shows a matched LinkedIn profile for J’Nae Gibbs.

J’Nae Gibbs previously worked as Customer Care Specialist II at Laerdal Medical and Customer Care Specialist I at Laerdal Medical. J’Nae Gibbs holds Certificate, Web Development from The Grace Hopper Program At Fullstack Academy.

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Email format at Laerdal Medical

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Laerdal Medical

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Profile bio

About J’Nae Gibbs

I'm a front-end web developer and currently work as a Customer Care Specialist at Laerdal Medical, a leading provider of medical simulation and education solutions. With a BA in psychology from Vassar College and completion of the The Grace Hopper Program's web development bootcamp through Fullstack Academy, my focus is on coding, particularly in HTML, CSS, JavaScript, and React. While I'm primarily interested in front end development, I also have backend experience with SQL, Express, Node, and Prisma. I've crafted various web applications during the program and continue to grow my skills through coding challenges and exploration of new frameworks. Concurrently, I'm delving into game development, creating browser games with Javascript and Phaser. Additionally, I hope to one day serve as a mentor for other women looking to enter the tech world.In my role at Laerdal Medical, I handle diverse customer requests, troubleshoot issues, and collaborate across departments to ensure a seamless customer experience. Combining this with my previous experiences as a Care Coordinator and Residential Manager and my growing technical skills, I will bring diverse perspectives and experiences to my software engineering team, as well as strong communication, collaboration, and problem-solving skills. I'm passionate about leveraging technology to improve lives and my goal is to contribute user-centric design skills to create digital experiences that leave a lasting and positive impression in the web development field.

Current workplace

J’Nae Gibbs's current company

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Laerdal Medical
Laerdal Medical
Order Management and Returns Specialist
Highland, NY, US
Website
laerdal.com
Employees
1630
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8 roles

J’Nae Gibbs work experience

A career timeline built from the work history available for this profile.

Customer Care Specialist Ii

Current
Laerdal Medical

Wappingers Falls, New York, United States

Process and manage escalated return, exchange, and credit cases and ensure timely resolution of customer requests.Assist in optimizing department processes to improve efficiency and customer satisfaction.Provide support to junior customer care specialists in managing complex inquiries.

May 2024 - Present

Customer Care Specialist I

Laerdal Medical

Respond to and manage diverse customer requests via phone, email, and chat.Troubleshoot, swiftly address, and resolve customer issues related to product details, billing/invoice, shipping and tracking, issues with our website, etc.Order entry for medical devices and meticulous documentation in Salesforce and QAD.Collaboration with various departments ensure a seamless customer experience.

Jul 2023 - May 2024

Care Manager

Care Design New York

Poughkeepsie, New York, United States

Provided care coordination services to individuals with developmental disabilities and their families; submitted timely electronic documentation, facilitated case planning meetings with service providers; assisted individuals in accessing home and community-based services.

Sep 2021 - Dec 2022

Residential Specialist

The Arc Mid-Hudson

Kingston, New York, United States

Provided direct care to individuals with developmental disabilities in residential settings; taught daily living skills and supported individuals in pursuing their interests; administered medication; assisted individuals with personal hygiene.

Apr 2020 - Apr 2022

Residential Program Manager

The Arc Mid-Hudson

Kingston, New York, United States

Supervised direct care staff and ensured all care plans were followed; coordinated activities and maintenance of a safe and healthy residential environment; provided direct care and advocated for the needs of the individuals.

Jan 2021 - Aug 2021

Grocery And Wellness Lead

Sunflower Natural Foods Market

Rhinebeck, New York, United States

Purchased and maintained stock of products; maintained product database; stocked and organized product; delegated tasks to other staff; provided excellent customer service, including educating costumers on health and wellness products.

Apr 2018 - Apr 2020

Domestic Violence Advocate

Fearless! Hudson Valley, Inc.

Newburgh, New York, United States

Provided advocacy and crisis support to victims of domestic violence in residential, family court, and CPS settings; provided phone support via the county DV hotline; completed intake for services; provided information and referrals for other community supports.

Jun 2016 - Apr 2018
Team & coworkers

Colleagues at Laerdal Medical

Other employees you can reach at laerdal.com. View company contacts for 1630 employees →

JS John Sigurd Tolo John Sigurd Tolo Colleague at Laerdal MedicalStavanger, Rogaland, Norway View → TS Trude Salomonsen Trude Salomonsen Colleague at Laerdal MedicalStavanger, Rogaland, Norway View → MJ Melanie Jackson Melanie Jackson Colleague at Laerdal MedicalRochester, New York, United States View → TG Thomas Grace Thomas Grace Colleague at Laerdal MedicalBrunswick, Victoria, Australia View → MB Maj Britt Feria Maj Britt Feria Colleague at Laerdal MedicalNorway View → IM Ine Marie Vassøy Ine Marie Vassøy Colleague at Laerdal MedicalNorway View → CB Chad Bolotin Chad Bolotin Colleague at Laerdal MedicalPoughkeepsie, New York, United States View → DK David Kang David Kang Colleague at Laerdal MedicalSuzhou, Jiangsu, China View → KS Kenneth Sundvor Kenneth Sundvor Colleague at Laerdal MedicalSandnes, Rogaland, Norway View → 任 任增福 任增福 Colleague at Laerdal MedicalGuangzhou, Guangdong, China View →
2 education records

J’Nae Gibbs education

FAQ

Frequently asked questions about J’Nae Gibbs

Quick answers generated from the profile data available on this page.

What company does J’Nae Gibbs work for?

J’Nae Gibbs works for Laerdal Medical.

What is J’Nae Gibbs's role at Laerdal Medical?

J’Nae Gibbs is listed as Order Management and Returns Specialist at Laerdal Medical.

Where is J’Nae Gibbs based?

J’Nae Gibbs is based in Highland, New York, United States while working with Laerdal Medical.

What companies has J’Nae Gibbs worked for?

J’Nae Gibbs has worked for Laerdal Medical, Care Design New York, The Arc Mid-Hudson, Sunflower Natural Foods Market, and Fearless! Hudson Valley, Inc..

Who are J’Nae Gibbs's colleagues at Laerdal Medical?

J’Nae Gibbs's colleagues at Laerdal Medical include John Sigurd Tolo, Trude Salomonsen, Melanie Jackson, Thomas Grace, and Maj Britt Feria.

How can I contact J’Nae Gibbs?

You can use AeroLeads to view verified contact signals for J’Nae Gibbs at Laerdal Medical, including work email, phone, and LinkedIn data when available.

What schools did J’Nae Gibbs attend?

J’Nae Gibbs holds Certificate, Web Development from The Grace Hopper Program At Fullstack Academy.

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