Jonathan Nazzaro Email & Phone Number

Scottsdale, Arizona, US

Chandler, AZ, US

• Collaborated with finance AP members to understand the process of the company’s financial AP system to efficiently design an application that ensure data accuracy, gather required approval, and reduce cycle time.
• Designed user stories for the IS development teams to help facilitate the development of the AP finance application which led to the application release 2 months ahead of schedule.
• Designed, developed, and implemented user acceptance cases and plans for finance AP projects with active users while meeting highly time sensitive deadlines.
• Created and executed test plans and cases to uncover any software issues upon acceptance of changes to the system.
• Explored Robotic Process Automation to create a product roadmap for our finance AP application to help reduce manual entry into an ERP system and other applications.
• Support and lead application releases that involved highly sensitive data that was considered of high value to the company.

Eindhoven, Noord-Brabant, NL

• Collaborated with executive team leaders to re-organize the infrastructure of the company’s financial reporting system to efficiently manage the budget by breaking down costs into separate spend categories.
• Facilitated the delivery of IT services for resource planning software which led to a 60% increase in system performance.
• Investigated and analyzed full scale internal audit strategy to ensure compliance of the IT infrastructure with Sarbanes Oxley regulations.
• Designed, developed, and implemented user acceptance cases and plans for concurrent projects with active users while meeting highly time sensitive deadlines.
• Displayed technical savvy by successfully developing APIs used to extract data from SAAS applications.
• Fluent understanding of the software development life cycle by leading a project to provide updated automated reporting for the IT leadership team.

• Worked closely with clients to analyze IT system requirements and present more robust and effective solutions.
• Identified security risks, risk severity levels, and proposed risk mitigation strategies.
• Set up, implemented, and provided application support to end users.

Cupertino, California, US

• Excelled in providing prompt and effective customer service, demonstrated by maintaining an average Service Level KPI of 97% on monthly reports.
• Engaged in board meetings with upper level management and carried out business goals and directives as a backfill manager.
• Managerial duties included training and motivating subordinates on effective call taking techniques, creating and sending KPI reports to the regional manager, and providing solutions to escalated customer service issues.

Bachelor Of Science (B.S.), Computer And Information Sciences, General

Master Of Business Administration - Mba