Handled media relations through the composition of press releases, visual content, infographics, announcements, and monitoring of complaints, as well as responding to inquiriesProduced and managed content for the organization’s website and social media platformsPartnered with fellow PIOs to develop comprehensive communications plansCo-authored the organization's rebranding initiatives in collaboration with fellow PIOsBoosted Facebook Page Reach by 51.70%

Managed all incoming and outgoing communications, composing and distributing an average of 50 clear and professional correspondence (memorandums, emails, letters, reports) weekly.Organized and maintained comprehensive filing systems, both digital and physical, reducing search time by 30% and ensuring 100% information security and version control.Assisted in planning, executing, and monitoring projects and provided comprehensive administrative support, including research, data… Show more Managed all incoming and outgoing communications, composing and distributing an average of 50 clear and professional correspondence (memorandums, emails, letters, reports) weekly.Organized and maintained comprehensive filing systems, both digital and physical, reducing search time by 30% and ensuring 100% information security and version control.Assisted in planning, executing, and monitoring projects and provided comprehensive administrative support, including research, data entry, and project coordination for 10+ projects, resulting in on-time completion and improved decision-making processes.Addressed inquiries and provided assistance to clients, visitors, and staff, maintaining high customer satisfaction. Handled complaints and resolved issues promptly and efficiently, maintaining a professional demeanor. Fostered positive relationships with clients and stakeholders, contributing to the organization's reputation. Show less

Responsible for the timely, accurate and efficient preparation and management of documents. Control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by the Customer Care Center (CCC) of the Bureau of Customs (BOC) Port of Cebu.

Create content for official Facebook page; creating write-ups for newsworthy events in and of the company; documenting all events of the company; layout editor for the company magazine; compiles news articles related to the company for publishing in the company magazine; create graphic designs or art for the company's use

Managed office operations, including supplies, equipment, and facilities, ensuring smooth day-to-day functioning and coordinated the maintenance and necessary repairs of office equipment such as computers, printers, and telecommunication devices which resulted in a 15% increase in operational efficiency.Served as a liaison between different departments and external contacts, facilitating clear and effective communication channels, reducing response times by 30%. Handled incoming and… Show more Managed office operations, including supplies, equipment, and facilities, ensuring smooth day-to-day functioning and coordinated the maintenance and necessary repairs of office equipment such as computers, printers, and telecommunication devices which resulted in a 15% increase in operational efficiency.Served as a liaison between different departments and external contacts, facilitating clear and effective communication channels, reducing response times by 30%. Handled incoming and outgoing communications and drafted, formatted, and distributed correspondence, memos, reports, and other documents as needed.Managed and maintained employee records and other office documents, and organized both physical and electronic files and records for easy access and retrieval.Assisted in preparing and editing documents, reports, and presentations using various software tools. Prepared meeting agendas and minutes during meetings.Managed office software subscriptions and ensured all access of these tools and applications to all staff concerned. Troubleshooted and resolved minor technical issues with office equipment and software, coordinating with IT support as needed. Show less

Inspiring aspiring travelers to visit a place I've been to.

HRIS Data Entry, Updating of files and database, Co-facilitating and assisting in the conduct of recruitment exams, Checking of examination answers, Follow up on job applications