Joseph Negro Email & Phone Number

New Haven, Ct, Us

Wallingford, Connecticut, United States

- Promoted to this role from Systems Administrator- Manage Infrastructure Team staff and oversee VMware, Cisco network, Cisco WebEx Calling, Windows Server, and Veeam backup environments at multiple locations in the U.S. and Mexico- Lead Infrastructure Team to optimize existing operations and implement systems\changes as required by growth and projects- Collaborate with, and supervise, external partners for projects and troubleshooting- Work closely with Management and colleagues in the U.S. and Europe to align on IT direction and best practices for collaboration, security, and network architecture- Maintain and create documentation for network design, processes, and standard operating procedures- Led a project to migrate 12 locations from an on-premise Cisco Unified Communications environment to Cisco WebEx Calling- Continuous work with security team to implement network segmentation at sites and create detailed rulesets for Palo Alto firewalls

Ct

- Administer and maintain VMware, Cisco network, Windows server, Veeam backup, storage, Crestron Audio\Visual and Cisco unified communications environments- Collaborate with vendors for projects and advanced troubleshooting- Maintain awareness of security and vulnerabilities. Remediated or worked with the security team as needed- Monitor LAN\WAN performance and troubleshoot issues- Designed and deployed Dell VxRail Hyper Converged solution at several sites. Migrated from traditional server\SAN architecture- Implemented solution to backup to Azure- Worked with general contractors and subcontractors to design wired and wireless networks for new constructions and remodels. Also worked on the design of audio visual systems as well as datacenter layout, power, and cooling

Durham, Ct

- System Administrator responsible for managing multiple application servers (including Citrix XenApp, Active Directory, and Exchange) in a VMware virtual environment- Network Administrator responsible for managing and updating network infrastructure across multiple sites in Connecticut, Texas and Mexico - Provide support for 200 employees located in Connecticut, Texas, and Mexico- Setup and configured enterprise wide network monitoring to ensure availability, uptime and to track network and server performance, determine deficiencies and implement changes where needed to optimize performance - Migrated system backups from legacy tape solution to Veeam Backup and Replication. Streamlined recovery and restore procedures from hours to minutes- Introduced helpdesk ticketing system to track user and report on user requests and manage company assets

• Manage enterprise level IT projects, including proposing improved system\infrastructure developments, managing budgeting and vendor relationships• Network Administrator responsible for maintaining and updating Cisco Unified Communication system, Cisco Routers, Firewalls, Switches and Wireless LAN Controllers• System Administrator responsible for maintaining and updating multiple Windows Servers, VMware vSphere, VMware View, and Citrix• Provide support for 200 employees spread throughout a central office and 20 remote locations in CT, FL and Puerto Rico• Enterprise Content Management Team Lead on a project that consolidated company data from several different platforms into a highly secured, unified system. This has increased transparency, productivity and efficiency within the company while also providing collaboration with outside vendors• Directly supervise IT staff and contracted vendors

• Technical Writer responsible for developing system testing documents and training manuals for an OCR scanning application and web-based clinical database• Business Flow Development: Collaborated with a web development team to create a logical information flow for storing and retrieving clinical data from an online database• Quality Assurance: Responsible for checking data integrity during migration to new database

• Provided Help Desk Support for 80 Users. Tasks included supporting various Windows Operating Systems and Microsoft Office• Database Management for Sales Associates Business Accounts. Trained and assisted Sales Associates on how to use updated sales management database