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I'm a servant leader and an experienced transformation executive who believes that a company’s ‘secret sauce’ lies in their people and the passion that drives them every day. I believe that happy employees create a quality of service that becomes the differentiating factor in a competitive market, and that happy customers enable faster organic growth and a healthier gross profit. I have a successful track record of delivering game-changing software to market and improving gross profit by leveraging Agile methodologies, implementing process efficiencies, aligning on the right tools and standards. But above all else, focusing on the customer. I’ve successfully led global transformations that not only enabled future growth, but also achieved 100% of financial goals and operational KPIs, and increased customer retention. With my unique background of software engineering, business operations and customer service, I approach and resolve complex problems from a well-rounded perspective.
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CeoIzzi SoftwareAustin, Tx, Us
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Executive In ResidenceBig Band Software Jan 2024 - Present -
Vp, Global Pmo, Business TransformationDiebold Nixdorf Sep 2022 - Dec 2023North Canton, Ohio, Us -
Vp, Enterprise Delivery Management, North AmericaDiebold Nixdorf Sep 2021 - Sep 2022North Canton, Ohio, UsAccountable for the end to end delivery of customer commitments for both banking and retail customers across North America including meeting contractual SLAs, growing the contract base, improving GM and managing approximately USD$600M P&L.
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Sr Director, Software Group Global StrategyDiebold Nixdorf Sep 2020 - Sep 2021North Canton, Ohio, UsLed the strategy to transform and unify engineering efforts across the software group to enable future growth leveraging modern technology. Standardized the strategic locations for future hiring, governed team staffing and hiring strategies for compliance with the plan, oversaw the implementation and execution of the skills training program, as well as tracked financial KPIs.
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Vp, Engineering OperationsBazaarvoice Jul 2019 - Aug 2020Austin, Texas, UsExpanded the R&D organization into a new international market resulting in 20% increased innovation capacity, improved engineering efficiencies and predictability through a consistent implementation of agile across the Centers of Excellence, and standardized engineering processes and tools to streamline efficiencies and reduce opex and capex. -
Senior Director, Software Engineering And Head Of The Austin OfficeRocket Software, Inc. Jan 2011 - Jul 2019Waltham, Ma, UsLed a global team of software engineers to deliver technical roadmap content, while partnering with customers to understand industry trends and identify new revenue opportunities. Modernized critical legacy applications while protecting a P&L of $100M. Partnered with local STEM organizations to build the company brand and build a pipeline of top talent. -
Software Engineering ManagerRocket Software, Inc. Jul 2004 - Jan 2011Waltham, Ma, UsLed global software engineering teams while managing key accounts. Brought to market new software applications that became strategic to the company’s organic growth. Developed business partner program to increase the pipeline and implemented an acquisition integration playbook to streamline the onboarding of acquired assets. Speaker at conferences and user groups on benefits/values of Rocket’s software solutions, and authored technical papers and blogs.
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Intelligence AnalystU.S. Air Force Reserve Jun 1995 - Jun 2005Robins Afb, Ga, UsIntelligence analyst for the middle east supporting a squadron of C-5 Galaxy cargo planes out of San Antonio, Texas. Held a TSSCI clearance. Received the 62d ALW 'Airman of The Quarter' award. -
Senior Technical Support AnalystBmc Software Nov 1999 - Jul 2004Houston, Texas, UsSupported BMC's customer with world-class support as a Technical Support Analyst for DB2 administrative products.
Jennifer Nelson Skills
Jennifer Nelson Education Details
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The University Of Texas At AustinPolitical Science
Frequently Asked Questions about Jennifer Nelson
What company does Jennifer Nelson work for?
Jennifer Nelson works for Izzi Software
What is Jennifer Nelson's role at the current company?
Jennifer Nelson's current role is CEO.
What is Jennifer Nelson's email address?
Jennifer Nelson's email address is je****@****old.com
What is Jennifer Nelson's direct phone number?
Jennifer Nelson's direct phone number is +178157*****
What schools did Jennifer Nelson attend?
Jennifer Nelson attended The University Of Texas At Austin.
What skills is Jennifer Nelson known for?
Jennifer Nelson has skills like Db2, Mainframe, Databases, Enterprise Software, Software Development, Sql, Ibm Mainframe, Software Project Management, Database Administration, Z/os, Ims Db/dc, Tso.
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