I am a Senior Technical Account Manager at Amazon Web Services (AWS), where I help enterprise customers adopt and implement AWS cloud solutions. I have a highly technical background and hold multiple AWS certifications, including DevOps Professional, Solutions Architect - Associate, and Developer - Associate. I also have a unique background in recruiting, with deep experience in interviewing across a wide range of job types.As a Senior Technical Account Manager, I lead the customer journey from planning to execution, providing technical guidance and managing timelines, milestones, migration goals, and business transformation strategies. I advocate for customer needs, overcome adoption blockers, and drive new feature development. I develop strategic relationships with stakeholders, understand their business and technical needs, and manage quarterly business reviews and executive sessions. I also plan for customer events and launches, partnering with support, engineering, and other teams to ensure optimal customer experience.I graduated from American University with a Bachelor's Degree in Business & Entertainment in 2016. I have a passion for learning and growing, and I am currently working towards the AWS Networking Specialty Certification. I am also skilled in Amazon Lex, Django, and strategic sourcing. I am motivated by delivering value to customers, solving complex problems, and collaborating with diverse and talented teams.
Listed skills include Photoshop, Final Cut Pro, Microsoft Excel, Premiere, and 16 others.