Jonathan Nelson Email and Phone Number
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I am a Senior Technical Account Manager at Amazon Web Services (AWS), where I help enterprise customers adopt and implement AWS cloud solutions. I have a highly technical background and hold multiple AWS certifications, including DevOps Professional, Solutions Architect - Associate, and Developer - Associate. I also have a unique background in recruiting, with deep experience in interviewing across a wide range of job types.As a Senior Technical Account Manager, I lead the customer journey from planning to execution, providing technical guidance and managing timelines, milestones, migration goals, and business transformation strategies. I advocate for customer needs, overcome adoption blockers, and drive new feature development. I develop strategic relationships with stakeholders, understand their business and technical needs, and manage quarterly business reviews and executive sessions. I also plan for customer events and launches, partnering with support, engineering, and other teams to ensure optimal customer experience.I graduated from American University with a Bachelor's Degree in Business & Entertainment in 2016. I have a passion for learning and growing, and I am currently working towards the AWS Networking Specialty Certification. I am also skilled in Amazon Lex, Django, and strategic sourcing. I am motivated by delivering value to customers, solving complex problems, and collaborating with diverse and talented teams.
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Senior Technical Account ManagerAmazon Web Services (Aws) Jul 2023 - PresentSeattle, Wa, Us- Helps Enterprise Support Customers adopt AWS Cloud by leading the implementation journey. Provides technical guidance and manage timelines, milestones, migration goals, and business transformation strategies. - Advocates for customer needs in order to overcome adoption blockers and drive new feature development. Leads across multiple work streams and teams to maintain customer momentum. - Develops strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps. Manages quarterly business reviews (QBRs) and executive sessions to better understand business and technical needs. - Plans for customer events and launches, partnering with Support, Engineering, and SRE to ensure customer success during critical moments. Works with customers and Support to guide issues/escalations to resolution. - Develops best practices and assets based on learning from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.
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Technical Account ManagerAmazon Web Services (Aws) Nov 2021 - Jul 2023Seattle, Wa, Us- Helps Enterprise Support Customers adopt AWS Cloud by leading the implementation journey. Provides technical guidance and manage timelines, milestones, migration goals, and business transformation strategies. - Advocates for customer needs in order to overcome adoption blockers and drive new feature development. Leads across multiple work streams and teams to maintain customer momentum. - Develops strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps. Manages quarterly business reviews (QBRs) and executive sessions to better understand business and technical needs. - Plans for customer events and launches, partnering with Support, Engineering, and SRE to ensure customer success during critical moments. Works with customers and Support to guide issues/escalations to resolution. - Develops best practices and assets based on learning from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.
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Client Lead RecruiterAmazon Web Services (Aws) Jul 2021 - Nov 2021Seattle, Wa, Us• Manages recruiting efforts for the cleared infrastructure operations, partnering closely with business leaders to achieve key hiring goals.• Works with cleared candidates from initial assessments through onboarding, overseeing all aspects of the process to ensure optimal candidate experience.• Creates offers for candidates balancing business needs with candidate salary expectations.• Closes candidates leveraging understanding of total compensation package, company benefits and negotiating skills. • Prepares weekly reporting to infrastructure leadership on recruiting pipeline, personnel, events and opportunities.• Serves as key technical interviewer focusing on key recruiting skillsets of sourcing methodology, boolean generation and client partnership.
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Technical Sourcing RecruiterAmazon Web Services (Aws) Oct 2019 - Jul 2021Seattle, Wa, Us· Partners with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.· Recruits passive candidates and gauge chemistry of candidates for fit and motivation rather than simply sell a role.· Builds and maintains network of potential highly cleared candidates through proactive market research and on-going relationship management; conduct in-depth interviews of potential candidates.· Recommends ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.· Articulates in writing recruiting plans with deliverables, timelines and a formal tracking process.· Interviews candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline.
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Senior Recruiting SpecialistBooz Allen Hamilton Oct 2018 - Oct 2019Mclean, Va, Us- Consults hiring managers across the firm to strategize efficient recruitment strategies to bring in candidates for technical and consultative cybersecurity roles. - Makes key hires of cybersecurity roles ranging from consultant level to lead associate, a majority holding secret and above security clearances. - Builds and maintains network of highly cleared Cybersecurity professionals and aligns them to positions across the firm. - Targets underutilized sections of active candidates in our ATS and converts them to key hires utilizing knowledge of open sold and funded roles across the firm. - Extends offers through Workday and closes candidates leveraging my ability to sell the firm, the role and our total benefits offerings. - Manages weekly interview events bringing large pool of cybersecurity candidates. - Tracks and distributes results of interview events to recruiters and sourcers to ensure all offers are extended quickly and all candidates passed on are dispositioned properly. - Ensures all candidates attending interview event are properly tracked in Workday and align with all compliance standards to protect the firm from legal risk. - Distributes event resume books and schedules interviews with hiring managers for cyber positions in the Metro DC area. -
Corporate RecruiterNational Institutes Of Health May 2015 - Aug 2018Bethesda, Md, Us- Recruited candidates for hard to fill technical positions in administrative, scientific, IT and cyber fields. Positions ranged from entry-level internships to executive level leadership roles. - Sourced candidates and post jobs through LinkedIn Recruiter, Indeed Recruiter, Glassdoor and several other niche job sites. Created boolean searches to source candidates based on requisition information.- Screened candidates and facilitated interviews with hiring managers. Provided guidance to the hiring manager to ensure interviews were following our standard procedures. - Managed social media pages on Facebook, Twitter, LinkedIn, and Glassdoor. Created daily postings to engage followers on these platforms. - Successfully executed social media campaigns to promote jobs and highlight the NIH as a top-tier employer. Produced videos in conjunction with social media campaigns. - Represented the National Institutes of Health at recruitment events at colleges and universities across the DC area. Solicited partners looking to hire interns across the divisions of the NIH to share costs and resources. - Managed candidates through Microsoft Access Applicant Tracking System. Trained coworkers on use of the system.
Jonathan Nelson Skills
Jonathan Nelson Education Details
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American UniversityBusiness & Entertainment
Frequently Asked Questions about Jonathan Nelson
What company does Jonathan Nelson work for?
Jonathan Nelson works for Amazon Web Services (Aws)
What is Jonathan Nelson's role at the current company?
Jonathan Nelson's current role is Senior Technical Account Manager @ AWS | Cloud Solutions Architect.
What is Jonathan Nelson's email address?
Jonathan Nelson's email address is jh****@****ail.com
What is Jonathan Nelson's direct phone number?
Jonathan Nelson's direct phone number is (301) 496*****
What schools did Jonathan Nelson attend?
Jonathan Nelson attended American University.
What skills is Jonathan Nelson known for?
Jonathan Nelson has skills like Photoshop, Final Cut Pro, Microsoft Excel, Premiere, Html5, Google Analytics, Access, Microsoft Office, Microsoft Word, Public Speaking, Social Media, Powerpoint.
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