Jay Hamdan Email & Phone Number

Everett, Washington, United States

- Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.- Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.- Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.- Manages headcount to… Show more - Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.- Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.- Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.- Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes.- Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.- Provides strategic direction and planning.- Accountable for freezer management, including overseeing plasma shipments and equipment failures. - Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors.- Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.- Works with Divisional/Corporate management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure.- Control center donor funds and ensure that all financial records are accurate and in order.Identifies regulatory deficiencies and in collaboration with the Center Quality Manager implements immediate corrective action.- Minimize center liability through constant risk management review. Investigates all unsafe situations and complaints and institutes corrective/preventive action.- Assumes Regional management oversight and mentoring duties for select facilities/projects or in ROMs absence. Show less

Seattle, Washington, United States

Primary Responsibilities for role:● Responsible for all aspects of the donor center when the Center Manager is not present.● Creates appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.● Collaborates with Training and Quality staff to ensure that training and quality goals are met.● Monitors and evaluates operations. Works with the Center manager to develop action plans to maximize center… Show more Primary Responsibilities for role:● Responsible for all aspects of the donor center when the Center Manager is not present.● Creates appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.● Collaborates with Training and Quality staff to ensure that training and quality goals are met.● Monitors and evaluates operations. Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements. Makes critical decisions for the modifications) of action plans.● Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.Other Responsibilities for role:● Compile and submit orders to vendors to meet determined inventory levels.● Responsible for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately.● Develop and implement active donor recruitment advertising campaigns to improve production levels.● Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).● Control center donor funds and ensure that all financial records are accurate and in order.● Minimize center liability through constant risk management review. Investigates all unsafe situations and Situations/complaints. Develops and implements required corrective actions.● Directs and monitors the performance of outside vendors.● Review and monitor special projects for accuracy and timely completion.● Works to implement the donor center's mission into the community. Show less

Lancaster, Ca

• Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.• Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company… Show more • Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow.• Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.• Supervises donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.• Attends all required training sessions, staff meetings, etc.• Ensures that accurate and thorough documentation of necessary records is performed.• Under the guidance of the Center Manager and/or the Assistant Manager, assures facility is maintained in a neat and clean condition and all equipment is kept in good working order.• Submits timely and accurate reports as required by the Center Manager and/or the Assistant Manager.• Assists in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager.• Assists in the training of new employees and retraining of current employees.• Maintains active communication with other service areas to ensure accurate documentation and quality.• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.• Reports all unsafe situations or conditions to area lead, supervisor or manager.• Assists the Center Manager and/or Assistant Manager in any task necessary in pursuit of company objectives. Show less

Van Nuys, Ca

• Collects and processes donor samples for processing and testing.• Records weight of product and samples.• Labels samples and freezes units for final packing within required timeframe. Participates in unit management according to SOP.• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.• Monitors stored product to ensure time requirements are met. Monitors and reports working conditions of equipment.• Maintains active… Show more • Collects and processes donor samples for processing and testing.• Records weight of product and samples.• Labels samples and freezes units for final packing within required timeframe. Participates in unit management according to SOP.• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.• Monitors stored product to ensure time requirements are met. Monitors and reports working conditions of equipment.• Maintains active communication with other service areas to ensure accurate documentation and quality. Show less

• Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.• Responds to and assists with handling donor reactions in accordance with guidelines.• Monitors donor and equipment to ensure health of donors and quality of product.• Sets up, disconnects, and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration… Show more • Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.• Responds to and assists with handling donor reactions in accordance with guidelines.• Monitors donor and equipment to ensure health of donors and quality of product.• Sets up, disconnects, and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.• Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records. Show less

• Conducts pre-donation medical screening in accordance with established guidelines.• Determines Hematocrit (HCT) and Protein readings via finger sticks and the use of hematastats and refractometer.• Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.• Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.• Provides appropriate feedback to ineligible donor… Show more • Conducts pre-donation medical screening in accordance with established guidelines.• Determines Hematocrit (HCT) and Protein readings via finger sticks and the use of hematastats and refractometer.• Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.• Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.• Provides appropriate feedback to ineligible donor candidates.• Ensures all donor screening information is complete and accurate prior to donation.• Ensures donor confidentiality.• Effectively communicates donor medical information to Medical Staff.• Maintains accurate and thorough documentation of necessary records.• Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties.• Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.• Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.• May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities. Show less

Bachelor'S Degree, Health/Health Care Administration/Management

Geds

Biomedical/Medical Engineering