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Jocelyn Nichole Ho is listed as Finance Coordinator @ Fertility Clinic | Healthcare Administration at DoorDash, a company with 16265 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Jocelyn Nichole Ho.
Jocelyn Nichole Ho previously worked as Tier 3 Support Specialist at Doordash and Claims Agent at Maximus. Jocelyn Nichole Ho holds Ged from Folsom Cordova.
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As a support specialist expert with a GED and technical skills, I have worked in various roles that required me to provide exceptional service, resolve complex issues, and deliver quality outcomes. Most recently, I was a Claims Agent at Maximus, where I processed large volumes of claims and gave accurate recommendations to suit claimants' needs.In my previous roles, I have demonstrated my competencies in Microsoft Word, Excel, and Office, as well as platform transitions, system analysis, and documentation. I have also contributed to improving customer service metrics, quality standards, and process efficiencies. I am motivated by helping customers and working with diverse and collaborative teams. I can bring my strong work ethic, problem-solving skills, and customer-centric mindset to any organization.
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A career timeline built from the work history available for this profile.
Provided technical support to customers, troubleshooting technical issues and providing solutions.Monitored customer service metrics and provided feedback to team members, upholding quality standards.Performed system analysis, documentation, testing, implementation, and user support for platform transitions.Recommended process improvements to continually.
Rancho Cordova, California, United States
- Worked productively in a fast-moving work environment to process large volumes of claims.- Researched and analyzed complex claims to determine next steps and possible outcomes.- Developed in-depth understanding of unemployment insurance procedures to give accurate recommendations to suit claimants needs.- Reviewed employer, pay rate, reason of.
Folsom, California, United States
- Verified accuracy of customer account information and updated when necessary.- Provided customers with detailed information on company products, services and materials.- Responded to customer inquiries via phone, email and web-based platforms.- Handled customer inquiries and suggestions courteously and professionally.- Maintained customer satisfaction.
Glen Allen, Virginia, United States
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.- Evaluated customer data to identify and prevent fraudulent activities.- Tracked fraud cases and monitored trends to develop strategies for prevention.- Developed and implemented procedures to detect and prevent fraud.- Contacted customers.
Richmond, VA
- Responsible for processing and investigating/managing health insurance claims.- Analyzing documents, communicating with claimants and providers, ensuring compliance with policies. -Proven expertise in navigating complex medical billing (ICD-9 & 10 codes).-Ensuring accurate and timely claims resolution.
Other employees you can reach at doordash.com. View company contacts for 16265 employees →
Nicholas Haldie
Colleague at DoordashNew Port Richey, Florida, United States, United States
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Stella Chasen
Colleague at DoordashAustin, Texas, United States, United States
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Kaniya Crockett
Colleague at DoordashGreater Houston, United States
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Jeremy Danneman
Colleague at DoordashCommerce, Texas, United States, United States
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Lauren Grilly
Colleague at DoordashChicago, Illinois, United States, United States
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Jen Lord
Colleague at DoordashHuntington, West Virginia, United States, United States
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Antonio Cristy
Colleague at DoordashTacoma, Washington, United States, United States
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Freddie Fox
Colleague at DoordashLexington, South Carolina, United States, United States
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Ogenyi Nkwete
Colleague at DoordashNew York, New York, United States, United States
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Cornelius S Farrell
Colleague at DoordashRichmond, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Jocelyn Nichole Ho works for DoorDash.
Jocelyn Nichole Ho is listed as Finance Coordinator @ Fertility Clinic | Healthcare Administration at DoorDash.
Jocelyn Nichole Ho is based in Denver, Colorado, United States while working with DoorDash.
Jocelyn Nichole Ho has worked for Doordash, Maximus, Telus International, Capital One, and Anthem, Inc..
Jocelyn Nichole Ho's colleagues at DoorDash include Nicholas Haldie, Stella Chasen, Kaniya Crockett, Jeremy Danneman, and Lauren Grilly.
You can use AeroLeads to view verified contact signals for Jocelyn Nichole Ho at DoorDash, including work email, phone, and LinkedIn data when available.
Jocelyn Nichole Ho holds Ged from Folsom Cordova.
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