Provided database programming support and troubleshooting to multiple departments. Helped resolve application problems as they pertained to the data. Performed business analyst tasks for the Product Management team. Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and produced appropriate document artifacts.• Developed T-SQL scripts to change data en masse resulting in dramatically reduced work load… Show more Provided database programming support and troubleshooting to multiple departments. Helped resolve application problems as they pertained to the data. Performed business analyst tasks for the Product Management team. Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and produced appropriate document artifacts.• Developed T-SQL scripts to change data en masse resulting in dramatically reduced work load for billing specialists.• Saved countless hours of management’s time by writing custom T-SQL queries and reports enhancing management’s ability to make accurate and timely decisions. • Interfaced directly with high profile customers to produce custom T-SQL queries reports resulting in increased customer satisfaction.• Performed key role as technical support to the customer service group. Resolved critical issues that Software Development was unable to immediately address, greatly reducing response time to customers.• Identified and resolved discrepancies among data output resulting in increased customer confidence.• mplemented ETL solution to interface with 3rd party auto dialer replacing slower and out dated internal system. Show less

Managed team of developers that designed, developed and debugged Client-Server and Web based software programs for the Health & Fitness industry. Aligned development strategy and resources with business goals. • Improved developer efficiency by establishing programming standards, architecture and framework.• Managed team of developers during critical phase of Checkfree acquisition of Aphelion. Integrated development teams and collaborated with teams across matrix organization to… Show more Managed team of developers that designed, developed and debugged Client-Server and Web based software programs for the Health & Fitness industry. Aligned development strategy and resources with business goals. • Improved developer efficiency by establishing programming standards, architecture and framework.• Managed team of developers during critical phase of Checkfree acquisition of Aphelion. Integrated development teams and collaborated with teams across matrix organization to create a new software suite within aggressive time frame under new standards, architecture, RUP processes, and infrastructure. Successful transition and speed of release was critical to customer confidence and positive perception of acquisition.• Ensured projects met deadlines and quality standards to achieve Six Sigma goals.• Identified and evaluated industry trends and made recommendations to maintain pace with technological progress and business needs. Show less

• Designed and developed web based scheduling and workout tracking solutions (VB.NET/SQL Server) for the Health & Fitness industry. • Designed and developed a document scanning solution (VB.NET/SQL Server) for the Health & Fitness industry. • Interfaced directly with the customer and the Customer Support team to resolve deployment issues and bugs.