Jonathan K. is a Support Leader at Momence. He possess expertise in training, employee training, quality assurance, team leadership, leadership and 35 more skills. He is proficient in German. Colleagues describe him as "Jonathan is an impressive leader with the right skills for a Customer Experience team. He has that rare talent of an empathic 'experience builder' guy, giving a lot of importance to details, planning the way we communicate to customers, building the right voice and tone and delivering the right hints at the right time. A person like Jonathan is essential to build an emotional, loved and superior brand. I can totally relate to his vision of wowing the customers with a surprisingly good customer support. Totally recommended and I hope to count on him again in the future!", "It's my pleasure to highly recommend Jonathan, both as a friend and colleague. During his time as the CX and T&S lead at WunderCar I found him to be a ambitious, talented and very reliable colleague. While his expertise in implementing customer-oriented communication is sheer unlimited, he also knows who to encourage and motivate his colleagues to always perform above average. Within a short time Jonathan set up a high-class CX team and implemented various ways of communication with our customers. Therefore, I can highly recommend Jonathan as an employee, as he will be an asset to every company. Thanks a lot for all the effort you put into WunderCar. You are great!", and "From dozens of people I worked with in leadership roles in customer operations settings Jonathan stands out both for his process and business knowledge as well as his emotional intelligence and leadership qualities. I have witnessed first hand how Jonathan built a Customer Experience team from scratch. He is a calm source of wisdom in turbulent situations and a passionate motivator to the people on his team. His high professional standards radiate to those around him. I highly recommend working with Jonathan as a trainer or leader if you are seeking to build a world-class customer-facing operations team."