As the IT administrator for Riverside Regional Jail, I am responsible for a wide range of technology at the facility. This has afforded me a unique opportunity to obtain experience in many dimensions of IT. From deskside support, networking, server installation and maintenance, application support, and software development, my department does it all. At the end of the day, it is all about solving problems and helping others meet their goals through technology, which is what drives me to give my best every day.Specialties: Solving technological problems, Deskside technical support, End user training, Customer service focus, Network and Systems administration, Crystal Report creation and modification.