Manager, Corporate Partnership Services (Rockford Icehogs)
CurrentOversee, coordinate, implement, maintain and track assigned corporate partner relationships including proposals, contracts and wrap-ups to ensure that all elements are fulfilled, executed and reported accurately. Manage an existing book of corporate partner accounts. Ensure client satisfaction and retention; meet & exceed the expectations and requirements of internal and external customers. Compile, report, enter, collect, forecast, and track accurate account elements, partnership inventory… Show more Oversee, coordinate, implement, maintain and track assigned corporate partner relationships including proposals, contracts and wrap-ups to ensure that all elements are fulfilled, executed and reported accurately. Manage an existing book of corporate partner accounts. Ensure client satisfaction and retention; meet & exceed the expectations and requirements of internal and external customers. Compile, report, enter, collect, forecast, and track accurate account elements, partnership inventory, billing, fulfillment and contact information. Utilize CRM system to generate reports pertaining to proposals, contracts, budgets, sales activity, and other account details. Facilitate the generation of corporate marketing needs, the removal of past partner signage, and any corporate partner additions as the result of building renovations or changes. At each game, serve as the primary host for the Suite, Club Box and Club Lounge areas. Utilize client objectives and goals to develop and research promotional platforms and partnership strategies in accordance with internal and external guidelines. Show less