Responsible for monitoring of owned digital and social media channels, collecting, structuring and analyzing data from multiple sources to support Consumer Engagement Services and Brands with reputation management, consumer engagement, social insights and content marketing.

Specialized in writing, proofreading/copy editing undergraduate theses, term papers, literary works, corporate papers, business papers, annual reports, and academic papers.

Made critical guest touch point for delivering brand experience in both sales and service, while producing creative decisions using tools and market insight that delivered unique travel needs and experiences.

Responsible for gathering and reporting on news and information; wrote, edited, and revised body copy for news beats and articles.