Jason Noll Email & Phone Number

Chicago, Illinois, United States

Chicago, Il

Chicago, Il

Chicago, Il

Worked with a team in charge of 3000+ servers and 100,000+ usersITIL environment documenting all changes, incidents and severity levelsWorked on changes to production servers during Sunday downtime windowJoined P1 or P2 bridge calls to work with client on fixing problems asapEnvironment used VMWare ESX 5.5/6.0, Windows 2003, 2008 R2, and 2012Created work cases with vendors to help troubleshoot issuesWorked in a project to upgrade 30+ ESX hosts to new 10GB NICsCommunicated with other teams to help troubleshoot issues (Network, SAN, SQL, etc.)Creating/removing/editing datastores connected to vCenter environment Working with application team to update code used on production servers with IISCitrix troubleshooting with XenAppWindows Clustering SQL server creation, and trouble shootingUpgrading ESX hosts with patches, driver updates, biosPerformed P2V on production servers to help downsize space used in the data centerUsed Powershell to automate reporting used for server checks with ExcelCreate changes needed to resolve issues generated from incidents

Orlando, Florida Area

Created and managed virtual machines using VMware's vSphereIn charge of updating, maintaining, and deploying system images using MDT and WDSAutomate installers using AutoIT scriptingConfigure Windows Firewall SettingsWork with vendors over phone or remotely to fix any issues involving their systemsDisaster recovery from losing an aggregate from 4 failed disksUpdate and Patch servers using GFI LanGuard Consulted from outside agency (MBI) to create and start up a new domain with working group policyManaged and administered NetApp SAN running Data ONTAP 8Replaced and reconfigured failed HDDs in an IBM SAN running NetApp Data ONTAP 8Installed and configured Windows Server 2008 R2 and Server 2012 on virtual machinesManaged Hyper-V server included migrating systems from VMware to Hyper-VResolving issues escalated from PC/LAN AnalystsInstalled and managed IIS server on Windows Server 2008 R2Active Directory management including updating and changing Group PolicyUpdated and Managed DHCP reservationsChange and update DNS entries on a DNS ServerMounted rack serversCycled tapes used for disaster recovery at a remote site for daily backupsManaged multiple Print Servers including adding/removing printersRecovered data from failing hard drives using EnCase and/or LinuxResponsible for after hour support on any server issues in an on-call rotation.

Orlando, Florida Area

Prioritized work orders that needed to be rectified in a timely matterResolving issues escalated from Tech Support SpecialistsDocumenting how to solve specific software/hardware issuesCreated and managed images for Samsung Slate tabletsWrote a Powershell script to transfer a user profile from Windows XP to a new Windows 7 machineBatch file created to update specific sheriff's office software from older versionsTroubleshoot and resolve printer/computer/network issues at remote sitesSupport multiple remote locations including different sectors and the Orange County Courthouse

Orlando, Florida Area

Scripting in Powershell and Batch files.Assist OCSO employees remotely with their computer issuesRecover data from problematic hard drives utilizing Linux and FTPQuarantined and removed viruses, as well as other malicious softwareDiagnosed and repaired issues with printers and laptopsUpdated and modified Active Directory entriesUpgrade laptops from Windows XP to 7, and swap over user dataObtained knowledge in law enforcement software and policies.

Orlando, Florida Area

Repaired and maintained PCs for OCSO employeesOversaw installation of Windows XP and software on new laptopsQuarantined and removed viruses, as well as other malicious softwareUpdated and modified Active Directory entries Installed printers and computers for OCSO employees