• Identify, Create, Implement multiple process improvements utilizing enhanced data analytics across business units through the creation of Excel tools optimizing efficiency, maximizing productivity, promoting maximum accuracy and expanding reporting capabilities. • Support and Collaboration as Liaison between cross-functional teams and internal business partners providing examples of known issues impacting working capital performance and offer solutions to minimize financial risk and exposure.• Routinely performs QA analysis ensuring output from the system/tools are both accurate and precise.• Address and Resolve escalated supplier dispute claims through in-depth data analysis, process improvement projects based on root cause analysis through frequent and routine collaboration with McKesson trading partners. • Manage control reports to help ensure quality control metrics are maintained.• Perform reconciliations of denied supplier chargebacks utilizing various forms of data analytics.• Mentor and Training individual team members to expand their processing skills, equipping them with tools, knowledge and empowering them to perform on the level of a business analyst.

• Identify, Create, Implement multiple process improvements utilizing enhanced data analytics across business units through the creation of Excel tools optimizing efficiency, maximizing productivity, promoting maximum accuracy and expanding reporting capabilities with no BR needed. • Support and Collaboration as Liaison between cross-functional teams and internal business partners providing examples of known issues impacting working capital performance and offer solutions to minimize financial risk and exposure.• Routinely performs QA analysis ensuring output from the system/tools are both accurate and precise.• Address and Resolve escalated supplier dispute claims through in-depth data analysis, process improvement projects based on root cause analysis through frequent and routine collaboration with McKesson trading partners. • Manage control reports to help ensure quality control metrics are maintained.• Perform reconciliations of denied supplier chargebacks utilizing various forms of data analytics.• Mentor and Training individual team members to expand their processing skills, equipping them with tools, knowledge and empowering them to perform on the level of a business analyst.

• Identify, Create, Implement multiple process improvements across business units utilizing enhanced data analytics through the creation of Excel tools optimizing efficiency, reconciliation of millions of dollars, maximizing productivity, promoting maximum accuracy and expanding reporting capabilities. • Support and Collaboration as Liaison between cross-functional teams and internal business partners providing examples of known issues impacting working capital performance and offer solutions to minimize financial risk and exposure.• Routinely performs QA analysis ensuring output from the system/tools are both accurate and precise.• Address and Resolve escalated supplier dispute claims through in-depth data analysis, process improvement projects based on root cause analysis through frequent and routine collaboration with McKesson trading partners. • Manage control reports to help ensure quality control metrics are maintained.• Perform reconciliations of denied supplier chargebacks utilizing various forms of data analytics.• Mentor and Training individual team members to expand their processing skills, equipping them with tools, knowledge and empowering them to perform on the level of a business analyst.

• Review and analyze EDI 849 errors in SAP system to determine appropriate strategy for posting supplier credits to reduce DCO (Days Chargebacks Outstanding) • Prepare customized weekly reports of EDI 849 error activity and trends in data to the Director ensuring seamless processing, reduction of volume and to keep abreast with current conditions• Perform at a high level of accuracy and precision with strict attention to detail to large volumes of data while working in a fast paced environment with frequent revisions of strategy to bring resolution to complex issues

• Manage timelines for processing chargeback data and providing reconciliations back to the customer.• Responsible for achieving the chargeback accounts receivable portfolio aging goals and for prompt resolution of chargeback issues.• Perform calculations, quality control and variance analysis for CMS (Centers for Medicare & Medicaid Services) price reporting (AMP, BP, ASP), FSS price reporting (NFAMP) per processes and procedures.• Manage a wide range of government and commercial contract memberships, including customer class of trade determination and 340b eligibility critical in government price calculations.• Manage a portfolio of clients providing monthly and quarterly financial analysis.• Utilize strong communication skills to speak with suppliers, customers and Group Purchasing Organizations to exchange sensitive information, resolve discrepancies, discuss contract pricing and establish membership eligibility.• Manage the timely and accurate processing and validation of daily submitted and resubmitted chargebacks.• Assist with accounting activities related to monthly closing and daily processing.• Interface with other functional groups within Contracts, Pricing and Reimbursement to ensure consistency and integrity in contract processing.• Participates on project teams, including developing business requirements, developing documentation, delivering training, developing/revising policies/procedures.

• Manage timelines for processing chargeback data and providing reconciliations back to the customer.• Responsible for achieving the chargeback accounts receivable portfolio aging goals and for prompt resolution of chargeback issues.• Perform calculations, quality control and variance analysis for CMS (Centers for Medicare & Medicaid Services) price reporting (AMP, BP, ASP), FSS price reporting (NFAMP) per processes and procedures.• Manage a wide range of government and commercial contract memberships, including customer class of trade determination and 340b eligibility critical in government price calculations.• Manage a portfolio of clients providing monthly and quarterly financial analysis.• Utilize strong communication skills to speak with suppliers, customers and Group Purchasing Organizations to exchange sensitive information, resolve discrepancies, discuss contract pricing and establish membership eligibility.• Manage the timely and accurate processing and validation of daily submitted and resubmitted chargebacks.• Assist with accounting activities related to monthly closing and daily processing.• Interface with other functional groups within Contracts, Pricing and Reimbursement to ensure consistency and integrity in contract processing.• Participates on project teams, including developing business requirements, developing documentation, delivering training, developing/revising policies/procedures.

• Manage timelines for processing chargeback data and providing reconciliations back to the customer.• Responsible for achieving the chargeback accounts receivable portfolio aging goals and for prompt resolution of chargeback issues.• Perform calculations, quality control and variance analysis for CMS (Centers for Medicare & Medicaid Services) price reporting (AMP, BP, ASP), FSS price reporting (NFAMP) per processes and procedures.• Manage a wide range of government and commercial contract memberships, including customer class of trade determination and 340b eligibility critical in government price calculations.• Manage a portfolio of clients providing monthly and quarterly financial analysis.• Utilize strong communication skills to speak with suppliers, customers and Group Purchasing Organizations to exchange sensitive information, resolve discrepancies, discuss contract pricing and establish membership eligibility.• Manage the timely and accurate processing and validation of daily submitted and resubmitted chargebacks.• Assist with accounting activities related to monthly closing and daily processing.• Interface with other functional groups within Contracts, Pricing and Reimbursement to ensure consistency and integrity in contract processing.• Participates on project teams, including developing business requirements, developing documentation, delivering training, developing/revising policies/procedures.

• Provide customer service support to customers who place their orders through our web or echo system. • Review and Analyze Group Purchasing Organization allocations for various drugs and release purchase orders accordingly.• Perform at high levels of precision with extreme attention to detail with monthly evaluations reflecting 100% accuracy on web orders released following GPO guidelines and company policies.• Provide timely and complete resolution to customer inquiries.

• Collects clinical research patient/subject data from practice sites participating in clinical research studies.• Reviews/completes Case Report Forms (CRF’s) for appropriate data documentation. Ensures (CRF’s are complete and source documents are available for sponsor visits.• Organizes and manages patient charts. Obtains and files medical records on a timely basis. Submits records to sponsors and assures data is accurate and complete when monitoring visits are scheduled.• Followed and developed procedures to maintain a computerized database of patients participating in research studies in an accurate and timely manner

• Provide support to insurance agencies, contracted agents, medical providers, group/ individual policy holders on behalf of external customers• Proficient communication over the telephone, making sound decisions based on deductive reasoning.• Keep abreast and be knowledgeable of changes regarding company products, systems, and departmental procedures.• Listen effectively to inquiries from callers reporting any trends observed to supervisors.• Manage personal work inventories and assist with departmental inventories as needed.

• Provide over-the-telephone customer service support regarding Sears Homelife furniture products.• Utilize problem solving skills to reach a common ground between the customer and the company to resolve conflict via proceduralized corrective action program