Jean Samuel Jules Email & Phone Number

Boston, MA, US

FOUNDER AND CEO/CTO |August-2011 Until PresentAs a Network and System Engineer with over a decade of experience, I founded NTPSAMS-TECHNOLOGUY and co-founded ITC-Group LLC with the mandate to provide a robust and secure network infrastructure to our clientele. With my expertise in designing and implementing cutting-edge network solutions, I am committed to.

Nürnberg, DE

Deliver exceptional Break/Fix support to customers in a designated area Provide on-site and remote desktop support, troubleshooting hardware and software issues for various devices including laptops, desktops, printers, and servers. Diagnose and fix a wide range of HP equipment. Handle inbound calls and answer customer questions. Conduct diagnostics.

Durham, North Carolina, US

IT Site Service Specialist @ Parexel | Technical Support, Network Administration More.......

https://www.instagram.com/samsfotografi/

Atlanta, US

Freelance Translator/Logistical Support for CNN Convoys after the Haiti Earthquake. Feb 2010 – Dec 2012 (2 yrs. 11 months). Successfully worked for 2 years as Public Relation and Interpreter assisting CNN’s Journalist team during the media coverage of the Earthquake. Provided technical assistance in Networking and helped with project planning; worked on.

Hollywood, Florida, US

IT Consultant, Sales and Marketing Specialist Assisted and supported employees and customers through Help Desk troubleshooting their Issues. Monitored the quality, quantity, cost and efficiency of the supply chain flow; Acted as the lead sales agent for the company; Analyzed data to monitor performance and identify ways of improving our services and sales.

Miami, FL, US

IT CONSULTANT| March 2010 to August 2010Remotely managed the backup of the company’s servers; Assisted supervisors troubleshoot issues via Remote Desktop with VPN-access and team-viewer platform.

HT

IT MANAGER | 2009 – 2010 Managed and maintained the hotel’s technology infrastructure; I set up and troubleshoot computer systems, networks and servers to ensure smooth operations. I assisted staff and guests with technical issues, such as connectivity problems or software support.

Port- Au- Prince, HT

IT ASSISTANT MANAGER AND SALES REPRESENTATIVE | 2008 – 2009 Conducted Network Monitoring and Troubleshooting: Monitor network performance and proactively identify and resolve issues to minimize downtime and ensure optimal service delivery. as IT and Technical Logistics Assistant in networking and Help Desk Support to Employees and Customers of the company.

Kingston, JM

Customer Care Agent and Customer Care Technical Assistant | 2006 - 2007Implemented and maintained mobile device management solutions to ensure security, configuration, and monitoring of company-owned mobile devices; Assisted customers with mobile app-related issues, troubleshooting problems, and ensuring smooth functionality; managed mobile network.

Delmas 75, Ouest, HT

TECHNICAL SUPPORT ASSISTANT | 08/2003 - 12/2005Responded to inquiries and provided technical assistance to NGO staff members regarding computer hardware, software and network-related issues; Identified and resolved technical problems with computers, printers, mobile devices and other IT equipment used within the organization; Supported and maintained the.

Burlington, Iowa, US

IT TECHNICIAN | 2000-2001Conducted repairing of company hardware and software; conducted routine maintenance and repairs on computer systems and peripherals to keep them in optimal working conditions IT-Maintenance. Conducted jointly with network team the Cabling project of two major Mobile Company buildings of the capital.

Full Stack Network Engineer

Field Of Study: Cybersecurity

Bachelor Of Engineering (Be), Network And Telecoms

Education record

Certificate, Linux