Julie Stevens Email and Phone Number

Providing consulting for digital solutions in the healthcare industry.

Vendor Management, Data Analysis, Billing, Product/Project Management:Managed Secure Mobile Technology product implementation. Corrected and resolved telecom billing with Sprint through data analysis. Drove projects with IT, Sales, Procurement, and clients. Led troubleshooting efforts with internal and external technicians from Samsung and Apple. Vendor Selection, Case Study, LMS, HIPAA Security:Researched HIPAA/HITECH Spearheaded development of a Learning Management System to provide Security and HIPAA training. Managed creation of new client facing reporting, analysis, and marketing materials. Provided internal and external sales and technical support materials. Steered the Security team to develop a case study for Security Risk Assessment.

Data Analytics, BI, PMO, Vendor Relations, Research, C-Level Interface, Network Administration:Managed team of internal, offshore developers, and network providers to create a global clinical outcomes database and application with built-in dashboard analytics and ETL with worldwide surgery clinics. Spearheaded major software changes to salvage client relations. Oversaw creation of a re-engineered application and database, stripping complexities and improving structure and adding HIPPA compliance, performance improvements, and data integrity. Worked with a remote development team to meet deadlines and budget. Direct Client interface role, determining needs, training, and resolving issues. Worked with surgeons, clinicians, clinical researchers, scientists, and EVPs to develop requirements for analytics. Outsourced network and technical support to provide clear and consistent, 24-hour, documented service and was able to cut costs by 93% at the same time. Direct Client interface role, determining needs, training, and resolving issues. Worked with surgeons, clinicians, clinical researchers, scientists, and EVPs to develop requirements for analytics. Technologies ETL, PostgreSQL, JAVA, Google API Charts, Jasper, Cloud, JIRA, Agile, ITaaS, SaaS, ZenDesk.

Managed the technical, accounting, marketing, and operational support. Products supported: NetX360, Albridge, Dashboard 2.0, Office Advantage. Simplified the accounting structure and closed off unnecessary accounts and operations, streamlining the back office operations. Set up the online Albridge Client service software to assist clients in overseeing their accounts and provided training and support. Developed marketing materials to explain investing options provided by the firm.

Managed team to develop and implement CRM, ERP, eCommerce, social media, and analysis of marketing data. Guided work of technical staff and business users to provide solutions internally and for clients. “Go to” person for managing technical solutions for internal and client systems. Frequently wrote proposals and met with clients in sales presentations. Analyzed needs of all business processes, vendor solutions, and customization. Worked with users at all levels to replace existing standalone spreadsheets, email, and paper systems. Accomplished within two-year timeframe and within budget. Led team of consultants, internal developers, and business users to successfully bring about this system that touched all areas of operation. Subject Matter Expert finding workable solutions for both IT and business.• Managed team to replace DOS-based legacy CRM system for 14 databases with web-based ASP, SQL Server application. SME, ETL, Requirements, Data Architecture, Testing, Performance Tuning.• Masterminded Executive Dashboard creating a BI system from scratch. Cloud based, ETL, data analysis, SQL Server.• Replaced legacy segmentation DOS application with SQL-Server based application. Designed database, SME for segmentation rules, constraints, reports, case use. Segmentations were used to analyze results, provide client reports, and direct new marketing efforts.• Managed CRM program to Applebee’s for 1800 stores re-purposing existing architecture for a low-cost system. Managed project including training, implementation, analysis of results, client interface, data analysis.• Implemented multiple eCommerce web sites including online catalogs, technical support sites, virtual fulfillment, order entry, and donation processing, and backend analytics.• Architect for Real Estate Direct Mail Marketing Program data collection and analysis.• Database analysis using SQL Server and Excel for client reports for various marketing programs.

SPRINT: Proposed and won new contract work with Sprint to develop innovative system creating a Data Repository to reduce costs/time 80% for ERP system. Managed team of four and was client point of contact. Subject Matter Expert.HNTB: Subject Matter Expert writing financial systems documentation for engineering/architectural firm implementing new ERP system. Ability to understand payroll, accounting, billing, and order entry systems and work with the users to implement the new system, made it possible to quickly provide useful documentation of the system and processes. SPANGLER PRINTERS: Developed documentation for complex estimating system – utilizing extensive formulas and graphics.PROCTOR & GAMBLE: Created businesses and systems procedures for implementing storeroom and purchasing systems. Worked with programmers and factory employees to create a smooth transition between legacy and new systems. Created and led training in Augusta, GA for 16 plant managers.

• Guided implementation of Payroll, Billing, A/R, Order Entry, Accounting, Sales, Quality Assurance, and Marketing Systems managing a team of analysts and the various department leaders.• Led teams to implement systems in Canada and England.• Planned and implemented Executive Reporting system, working with Cognos• Managed the team’s demanding workload to accomplish goals for the business in an effective and efficient manner.