Jay Thomas Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Saint-Laurent , Quebec, Ca

Topo.ai was acquired by Crisis24, a GardaWorld company.Following Topo.ai’s acquisition, I worked with our team to transition TopoONE into the Crisis24 Horizon ecosystem. My contributions focused on transitioning marketing assets and activities and aligning product design with the broader organizational strategy.• Collaborated with marketing and product teams to transition TopoONE into the Crisis24 Horizon ecosystem.• Designed and delivered the first version of TopoONE’s mass communications capability, which included integrating the Horizon mobile app as a communication channel, followed by continuous refinements.• Designed new capabilities, including task management, crisis event management, and a consolidated module for managing security at sites. This included hyperlocal mapping of facilities, employee data, and integrated physical security systems such as cameras, access control, and visitor management.• Created designs for a growing list of integrated systems, including driver monitoring, fleet management, shipment tracking, traveler management, guard management, traffic cameras, and more.• Recommended and designed a major overhaul of the administrator experience, enhancing usability and enabling independent implementation and maintenance of TopoONE.• Maintained TopoONE marketing assets and authored a monthly product update newsletter.

Saint-Laurent , Quebec, Ca

I joined Topo.ai as the product designer for TopoONE, a map-based visualization platform for security teams in Global Security Operations Centers (GSOCs) to evaluate and address threats to their organizations. My role evolved as the platform grew from a proof of concept into a robust solution with expansive capabilities.• Partnered with Product and Technology leaders to define and execute the strategy and vision for the TopoONE platform.• Delivered interactive prototypes to simulate and test new features with company leaders, clients, and end-users.• Established a comprehensive design system with styles, components, and complex patterns to ensure a consistent and efficient design process.• Designed the platform’s wide-ranging integrations, including weather imagery, intelligence feeds, flight radar, wildfires, camera systems, and more.• Delivered incident/case management capabilities, outbound communications (email, SMS, Slack, Teams, mass notifications), analytics, and crisis event management tools.• Provided detailed designs and production assets to developers, working closely to refine interaction details and ensure high-quality implementation.• Supported branding, sales, and marketing efforts by creating and maintaining marketing materials such as the company website, sales presentations, trade show booth graphics, and other collateral.Topo.ai was acquired by Crisis24 in January 2023.

Chicago, Illinois, Us

I joined the SAI Global team with the mission of establishing a UX practice, creating a design system and improving the user experience for the C360 platform. C360 is a well-established suite of enterprise applications for managing complex compliance programs in heavily regulated industries such as healthcare and finance. I worked with leaders of product and engineering to establish a process for design that included product strategy, user-centered design and development handoff for implementation. • Created an extensive design system with styles, components and complex patterns to support the uplift of the user interfaces.• Led workshops to explore user journeys through the applications to find ways to simplify and improve the experience.• Delivered interactive prototypes to test new approaches with internal and external stakeholders.• Delivered designs to developers for implementation and worked with them on interaction details.• Partnered with Product on strategy and vision for a new Risk Portal offering.• Developed designs for mobile applications and responsive layouts for existing applications.Along the way, SAI Global acquired BWise and two established platforms with large development teams had to work through integration.• Partnered with other UXers to audit the existing design systems and create a new, unified system.• Established a team approach to UX design including regular critique of each other's work and co-design on complex problems.• Supported the different work styles and processes of multiple development teams.• Worked on a truly global and diverse team with colleagues in Lithuania, the Netherlands, Australia, Brazil and across the United States.

Shaped the experience of prospects, customers, and users of the Blast employee engagement platform across every touchpoint, including branding, marketing, product design, content creation, customer success, and user experience. The platform featured both a mobile app and a desktop version with robust administration and content management tools, designed to engage non-desk-bound employees in micro-learning activities, communications, and surveys.• Defined product strategy and delivered UX/UI design in a lean startup and agile environment.• Designed a gamified experience to incentivize adoption and participation, including a rewards system that allowed users to earn and redeem points.• Developed admin tools for content management, enabling organizations to build learning materials, author communications and surveys, and access analytics with detailed metrics.• Delivered branding, marketing, and sales assets to support growth and engagement.• Led UX/UI design efforts, including interaction design, visual design, UX research, and usability testing.

Lake Oswego, Or, Us

NAVEX Global acquired The Network, Inc. in August 2015.

Norcross, Ga, Us

Led award-winning digital media team producing a wide variety of communications and software solutions for Fortune 500 clients.• Directed a team of writers, designers, animators, instructional designers, motion graphics artists, UX/UI designers, developers, project managers and production artists.• Produced multimedia communications campaigns and training programs for clients including Apple, Cisco, Coca-Cola, Cox Communications, Dell, Eli Lilly, Google, JPMorgan Chase, Marriott, McDonald’s, NetApp, Newell Rubbermaid, Royal Caribbean, The Home Depot, The Walt Disney Company, Tiffany & Co., USFoods, Visa, Yahoo and more.• Delivered comprehensive communications and training on critical workplace subjects including ethics/compliance, mission/values, safety/risk management, diversity/inclusion, loss prevention/asset protection, cybersecurity, privacy/confidentiality, sexual harassment, sustainability, customer service and health/wellness.• Led software development effort and content creation for eLearning platform and interactive Code of Conduct app.• Completed design assignments, including branding, print, display, marketing communications, publications, presentations, video, web and software UX/UI, as a hands-on contributor throughout my tenure.• Managed outside resources including external agencies, designers, illustration and animation freelancers, writers, instructional designers, photographers, video and audio production, translation services and printers.• Acted as key point of contact for digital media clients throughout the sales and project/service delivery lifecycle.• Partnered with sales and marketing to create effective messaging, tools and demos• Established tools and processes for effective operations including client engagement, project management, asset management, QA and version control.• Scaled teams and processes to accommodate growth.

Oakland, California, Us

Established and managed marketing communications design function for the Georgia Region.