Jay Thomas Email & Phone Number

Atlanta, GA, US

Saint-Laurent, Quebec, CA

• Topo.ai was acquired by Crisis24, a GardaWorld company.Following Topo.ai’s acquisition, I worked with our team to transition TopoONE into the Crisis24 Horizon ecosystem. My contributions focused on transitioning.
• Collaborated with marketing and product teams to transition TopoONE into the Crisis24 Horizon ecosystem.
• Designed and delivered the first version of TopoONE’s mass communications capability, which included integrating the Horizon mobile app as a communication channel, followed by continuous refinements.
• Designed new capabilities, including task management, crisis event management, and a consolidated module for managing security at sites. This included hyperlocal mapping of facilities, employee data, and integrated.
• Created designs for a growing list of integrated systems, including driver monitoring, fleet management, shipment tracking, traveler management, guard management, traffic cameras, and more.
• Recommended and designed a major overhaul of the administrator experience, enhancing usability and enabling independent implementation and maintenance of TopoONE.

Saint-Laurent, Quebec, CA

• I joined Topo.ai as the product designer for TopoONE, a map-based visualization platform for security teams in Global Security Operations Centers (GSOCs) to evaluate and address threats to their organizations. My role.
• Partnered with Product and Technology leaders to define and execute the strategy and vision for the TopoONE platform.
• Delivered interactive prototypes to simulate and test new features with company leaders, clients, and end-users.
• Established a comprehensive design system with styles, components, and complex patterns to ensure a consistent and efficient design process.
• Designed the platform’s wide-ranging integrations, including weather imagery, intelligence feeds, flight radar, wildfires, camera systems, and more.
• Delivered incident/case management capabilities, outbound communications (email, SMS, Slack, Teams, mass notifications), analytics, and crisis event management tools.

Chicago, Illinois, US

• I joined the SAI Global team with the mission of establishing a UX practice, creating a design system and improving the user experience for the C360 platform. C360 is a well-established suite of enterprise applications.
• Created an extensive design system with styles, components and complex patterns to support the uplift of the user interfaces.
• Led workshops to explore user journeys through the applications to find ways to simplify and improve the experience.
• Delivered interactive prototypes to test new approaches with internal and external stakeholders.
• Delivered designs to developers for implementation and worked with them on interaction details.
• Partnered with Product on strategy and vision for a new Risk Portal offering.

• Shaped the experience of prospects, customers, and users of the Blast employee engagement platform across every touchpoint, including branding, marketing, product design, content creation, customer success, and user.
• Defined product strategy and delivered UX/UI design in a lean startup and agile environment.
• Designed a gamified experience to incentivize adoption and participation, including a rewards system that allowed users to earn and redeem points.
• Developed admin tools for content management, enabling organizations to build learning materials, author communications and surveys, and access analytics with detailed metrics.
• Delivered branding, marketing, and sales assets to support growth and engagement.
• Led UX/UI design efforts, including interaction design, visual design, UX research, and usability testing.

Lake Oswego, OR, US

NAVEX Global acquired The Network, Inc. in August 2015.

Norcross, GA, US

• Led award-winning digital media team producing a wide variety of communications and software solutions for Fortune 500 clients.
• Directed a team of writers, designers, animators, instructional designers, motion graphics artists, UX/UI designers, developers, project managers and production artists.
• Produced multimedia communications campaigns and training programs for clients including Apple, Cisco, Coca-Cola, Cox Communications, Dell, Eli Lilly, Google, JPMorgan Chase, Marriott, McDonald’s, NetApp, Newell.
• Delivered comprehensive communications and training on critical workplace subjects including ethics/compliance, mission/values, safety/risk management, diversity/inclusion, loss prevention/asset protection.
• Led software development effort and content creation for eLearning platform and interactive Code of Conduct app.
• Completed design assignments, including branding, print, display, marketing communications, publications, presentations, video, web and software UX/UI, as a hands-on contributor throughout my tenure.

Oakland, California, US

Established and managed marketing communications design function for the Georgia Region.