Jason Nutt Email & Phone Number

Essex, England, United Kingdom

Chelmsford, England, United Kingdom

Managing a large team of customer service advisors, I am responsible for multiple areas of the store including front of house, warehouse, home delivery and cash office. My responsibilities include:Supporting and motivating all colleagues ensuring they develop whilst providing exceptional customer service.Leading by example, delivering effective training and encouraging team members to inspire the consistent achievement of store targets and KPIs.Administering the cash and stock loss prevention procedures and encouraging adherence to established security policies to prevent loss.Attending regular management meetings to make contributions and deliver recommendations on process and performance improvements.

Chelmsford, England, United Kingdom

Managing a 20-person delivery team with duties including vehicle maintenance and safety, meeting targets, and improving key performance indicators. My responsibilities included:Ensuring unrivalled customer service to achieve customer satisfaction in line with standards.Acting on customer requests and the changing climate accordingly, and remained in contact with management to request suitable stock in line with client requirements.Coaching and appraised staff to inspire performance improvement generating maximum efficiency.Reviewing and reporting regular departmental performance such as delivery times and missed targets.

Chelmsford, England, United Kingdom

Delivering a wide variety of packages to customer addresses in the wider local area, my responsibilities included:Delivering packages responsibly and on a tight schedule, in a long-wheelbase van, which I was also responsible for ensuring was up to safety standards.Planning and directing routes to ensure the safe and secure delivery of customer merchandise.Providing a professional, friendly and efficient service to customers, and manually lifting and carrying stock. From the vehicle to the customer’s home.

Braintree, England, United Kingdom

Provided necessary round the clock care to my partner who suffered from Multiple Sclerosis.

East Anglia

Hardware and software support for a range of clients including Hotel Chains, Veterinary Surgeries and Housing Associations.

London, England, United Kingdom

Hardware and software support for small businesses and private clients across East London and Essex.

London, England, United Kingdom

Trading support for Deutsche Bank London, changing and installing IT equipment and software in the Equities Trading Area as well as the back office.

London, England, United Kingdom

PC Hardware support, including maintenance of a wide range of IBM and Compaq desktop and laptops computers.