Customer Success Manager
Current25 November 2019 - What a fantastic day today will be - starting my new adventure.
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@zayo.com
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Jo Alistoun is listed as ITIL 4 certified at Zayo Group, a company with 1609 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at zayo.com and a matched LinkedIn profile for Jo Alistoun.
Jo Alistoun previously worked as Customer Success Manager at Zayo Group and Senior Service Delivery Manager at Bcx. Jo Alistoun holds Mdp, Business Administration And Management, General from Gordon Institution Of Business.
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• 15+ years’ experience within Service Delivery up to Executive/Management level• Exceptional passion for Service Management Delivery• Excels within a high-performance culture, initiating, defining & embedding service protocols• Enjoyed several career progressions/promotions• Articulate & capable communicator who comfortably engages with all stakeholders• Adept business acumen within financial & account management remits• Influencer, negotiator who naturally adopts business ethics & values• Positive, confident & tenacious contributor
Listed skills include It Service Management, Incident Management, Business Analysis, Business Process, and 17 others.
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United Kingdom
25 November 2019 - What a fantastic day today will be - starting my new adventure.
o Accountable for establishing effective stakeholder relationships across Technologieso Single point of escalation for resolution of ongoing incidents and problems. Supporting & providing resolution for all escalated matters, ensuring root cause analysiso Continuously meeting expectations and excelling at service delivery through reporting and continuous.
o Promoted numerous times from systems engineer to operations manager & service delivery managero Extensive helpdesk management, continually exceeding SLA expectations with clientso Managed & accountable for operations, changes, resource scheduling, implementations, 3rd parties, financeso Generated & embedded a very focussed team culture
Other employees you can reach at zayo.com. View company contacts for 1609 employees →
David Dillane
Colleague at Zayo GroupToronto, Ontario, Canada, Canada
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Verne Iron Wing
Colleague at Zayo GroupBroomfield, Colorado, United States, United States
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Matthew Condit
Colleague at Zayo GroupTulsa Metropolitan Area, United States
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Kahina Outaleb
Colleague at Zayo GroupGreater Paris Metropolitan Region, France
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Lourdes Amaya
Colleague at Zayo GroupParis, Île-de-France, France, France
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Abul Shorif
Colleague at Zayo GroupUnited Kingdom, United Kingdom
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Kris Dimercurio
Colleague at Zayo GroupHopkins, Minnesota, United States, United States
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Thien Duc Nguyen
Colleague at Zayo GroupParis, Île-de-France, France, France
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Tom Zakrzewski
Colleague at Zayo GroupNashville Metropolitan Area, United States
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John Wallaert
Colleague at Zayo GroupBoulder, Colorado, United States, United States
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Jo Alistoun works for Zayo Group.
Jo Alistoun is listed as ITIL 4 certified at Zayo Group.
AeroLeads has found 1 work email signal at @zayo.com for Jo Alistoun at Zayo Group.
Jo Alistoun is based in United Kingdom, United Kingdom, United Kingdom while working with Zayo Group.
Jo Alistoun has worked for Zayo Group, Bcx, Symetrix, and Eds Group.
Jo Alistoun's colleagues at Zayo Group include David Dillane, Verne Iron Wing, Matthew Condit, Kahina Outaleb, and Lourdes Amaya.
You can use AeroLeads to view verified contact signals for Jo Alistoun at Zayo Group, including work email, phone, and LinkedIn data when available.
Jo Alistoun holds Mdp, Business Administration And Management, General from Gordon Institution Of Business.
Jo Alistoun is listed with skills including It Service Management, Incident Management, Business Analysis, Business Process, Disaster Recovery, Service Management, It Strategy, and Service Delivery.
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