Account Management Specialist
Current
Sep 2020 - Present
AeroLeads people directory · profile
Jo-Ann Fenyo Email & Phone Number
Sustainability Management Specialist at Hero Packaging
at
Hero Packaging
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Sustainability Management Specialist at Hero Packaging
Location
Sydney, New South Wales, Australia
Company size
Who is Jo-Ann Fenyo? Overview
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Quick answer
Jo-Ann Fenyo is listed as Sustainability Management Specialist at Hero Packaging at Hero Packaging, a company with 3 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Jo-Ann Fenyo.
Jo-Ann Fenyo previously worked as Account Management Specialist at Hero Packaging and Independent Business Owner at The Happy Babies Store. Jo-Ann Fenyo holds Bachelor Of Science, Computer And Information Systems from National University Of Singapore.
Company email context
Email format at Hero Packaging
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Hero Packaging
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Profile bio
About Jo-Ann Fenyo
Highly competent, driven and detail-focused Customer Success and Hospitality specialist, with over 10 years' experience in Business Development, Account Management, Pricing Strategy and Yield Management, Hotel Management and Training.Creative and strategic thinker who thrives on providing solutions to travel business partners, brand development, training and negotiation. Demonstrated ability to effectively lead teams, achieving deadlines and high levels of productivity. An excellent communicator, able to effectively liaise with people from all social and economic backgrounds. A genuine commitment in providing a high standard of service, a proactive ‘can-do’ attitude, and a disposition well suited to handling pressured situations.
Current workplace
Jo-Ann Fenyo's current company
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Hero Packaging
8 roles
Jo-Ann Fenyo work experience
A career timeline built from the work history available for this profile.
Independent Business Owner
The Happy Babies Store
- Created and launched an online business via drop-shipping, developed website as well as marketing and social media
- Provided efficient customer focused service at all times, ensuring service levels and client requirements are understood, achieved and where possible exceeded
- Increased revenue from new and existing accounts through best practice and develop effective marketing strategies
Aug 2018 - Dec 2019
Market Manager
- Managed pricing, disputes, technical and operational excellence across booking platform
- Optimised productivity, competitiveness and room availability on the Agoda website
- Maintained key relationships and worked closely with hotel partners such as Hilton and Accor
- Assessed supplier pricing models and market appetite and managed sale campaigns
- Identified regional supply requirements and product promotions to match market demands
- Grew key account relationships with accommodation suppliers and facilitated onboarding to increase Agoda’s market portfolio
Dec 2011 - Mar 2015
Reservations/Revenue Manager
- Facilitated training sessions to promote staff development and sales goals reinforcement
- Created, implemented and reviewed pricing and revenue management strategies
- Forecasted future demand and pricing trends, conducted competitor analyses
Mar 2011 - Nov 2011
Revenue Assistant
Novotel Sydney On Darling Harbour
- Managed 3rd party extranets and distribution websites
- Performed regular surveys to ensure rate integrity in the market
- Worked closely with the Reservations team, updating them daily with the new strategies, to ensure the whole team worked towards the same goals
Mar 2010 - Mar 2011
Assistant Manager
Ibis World Square Hotel
Mar 2006 - Feb 2010
Graduate Management Trainee
Novotel Sydney Manly Pacific
Jan 2005 - Feb 2006
Software Engineer
Sep 1999 - Sep 2002
Team & coworkers
Colleagues at Hero Packaging
Other employees you can reach at heropackaging.com.au. View company contacts for 3 employees →
VD
Vik Davé
Colleague at Hero PackagingGreater Sydney Area, Australia
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CL
Cathy Law
Colleague at Hero PackagingSydney, New South Wales, Australia, Australia
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LC
Lucy Clitheroe
Colleague at Hero PackagingAustralia, Australia
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ML
Maki Leung
Colleague at Hero PackagingAustralia, Australia
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Vik Davé
Colleague at Hero PackagingGreater Sydney Area, Australia
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CL
Cathy Law
Colleague at Hero PackagingSydney, New South Wales, Australia, Australia
View →
LC
Lucy Clitheroe
Colleague at Hero PackagingAustralia, Australia
View →
ML
Maki Leung
Colleague at Hero PackagingAustralia, Australia
View →
3 education records
Jo-Ann Fenyo education
Bachelor Of Science, Computer And Information Systems
Post Graduate Certificate, Hospitality Management
Diploma, Italian Language And Culture, First Class
FAQ
Frequently asked questions about Jo-Ann Fenyo
Quick answers generated from the profile data available on this page.
What company does Jo-Ann Fenyo work for?
Jo-Ann Fenyo works for Hero Packaging.
What is Jo-Ann Fenyo's role at Hero Packaging?
Jo-Ann Fenyo is listed as Sustainability Management Specialist at Hero Packaging at Hero Packaging.
Where is Jo-Ann Fenyo based?
Jo-Ann Fenyo is based in Sydney, New South Wales, Australia while working with Hero Packaging.
What companies has Jo-Ann Fenyo worked for?
Jo-Ann Fenyo has worked for Hero Packaging, The Happy Babies Store, Agoda.Com, Mercure Sydney Potts Point, and Novotel Sydney On Darling Harbour.
Who are Jo-Ann Fenyo's colleagues at Hero Packaging?
Jo-Ann Fenyo's colleagues at Hero Packaging include Vik Davé, Cathy Law, Lucy Clitheroe, and Maki Leung.
How can I contact Jo-Ann Fenyo?
You can use AeroLeads to view verified contact signals for Jo-Ann Fenyo at Hero Packaging, including work email, phone, and LinkedIn data when available.
What schools did Jo-Ann Fenyo attend?
Jo-Ann Fenyo holds Bachelor Of Science, Computer And Information Systems from National University Of Singapore.
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