Jo Bailey Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Responsibilities - Delivery of quarterly data quality review of issues, incidents and near missed to provide specialist knowledge and challenges on remedial action plans - Independent assessment and challenge of the risk profile of the Financial Markets business and the adequacy of the control framework including key change projects- Assist the Financial Markets Division in driving a risk culture in which risk awareness and thinking is built into day-to-day business decisions- Effective stakeholder management of key Operational Risk heads, ensuring key risks are clearly articulated and profiled appropriately- Oversight and control over operational risk events highlighted by offshore teams (New York, Singapore, London), ensuring appropriate action plans are in place and issues are suitably documented. Key Achievements- Management of a significant increase (+70%) in issues and incidents without material impact to control environment-Built strong relationships with counterparts across the risk teams, offering training and providing updates to support training and development of other staff.

Sydney, Nsw, Au

- Performed & reviewed design & operating effectiveness testing within Corporate portfolio (Human Resources, Property & Cash Management) - Coordinate & execute the annual assurance SOX testing plan - Delivered assurance opinion for Corporate portfolio, working collaboratively with business & 1st line Operations Risk teams

- Work in partnership with the Head of Operations and Operations managers to identify, assess and monitored key risks to reduce Operational risk events- Conducted gap analysis for new/amended company policies affecting Operations. - Reporting Operations risk events to APAC Risk and Control team - Conducted controls training and shared lessons learnt from Errors, Fines and Loss events with Operations managers/teams- Reviewed Operations procedures to ensure adherence to standards and company policies - Developed and implemented AML International Funds Transfers Instructions process - Quarterly review of assurance testing environment. Created, amended or deleted assurance test papers where appropriate- Ensured the adoption of consistent standards and approach for Operations assurance testing- Assisting in the wind-down of the Australian Operations business by managing the decommissioning of systems and amending workflow ownership for the legacy Equities business.- Planned and implemented the offshoring of the Australian Operations reconciliation process and SWIFT Alliance exception queue management process - Act as a point of escalation for the APAC Reconciliation, SWIFT & Assurance Hub teams - Nurture a culture of excellence within team, by providing a step-by-step explanation to control failures.- Encouraging an environment of openness by conducting regular meetings with managers and junior members of the team to capture their concerns/issues- Developed an effective working relationship and communications with staff to ensure that were motivated, developed and supported, particularly through the branch closure - Effective monitoring of the daily key risk indicators to ensure issues were identified, escalated and resolved in a timely and effective manner

- Planned and implemented the roll out of the new Payments policy to the Operations teams - Developed and implemented the assurance testing environment - Performed quarterly assurance testing - Rolled out Control awareness training - Prepared quarterly Control Environment Certificate - Implemented continuously control reviews for Operations managers to cover key controls - Completed process reviews for Operations teams - Act as a key point of contact for APAC Reconciliation team - Develop and maintain relationships with internal partners- Performed SWIFT exemption queue management and arranged annual user testing for SWIFT Standards MT maintenance releases- Performed Know Your Client event driven / periodic reviews - Management of the Operations Control staff, ensuring clear direction on objectives and their development goals. Key Achievements - Successfully rolled out RBS’ payment policy to Markets and International Banking Operations teams - Establish the assurance testing framework for Australia, which required the preparation of new documentation for test papers to cover key risks as well as organising the governance framework to assist with the escalation of issues.

Zurich, Ch

New York, Ny, Us

Amsterdam, Nl

Amsterdam, Nl

Diploma

Education record