Helping to make Hertfordshire an Age Friendly Community; a community dedicated to making our county the place where older people are valued, and able to live well throughout older life. Our mission is to;- Involve and advocate for older people- Grow the Age Friendly Network- Promote Inclusion- Enhance accessibility - Support well-being

Developing and utilizing a comprehensive business case for a unique glamping experience to leverage funding and planning permission for Re:treat Glamping. Implementing and running of all aspects of the glamping business including operational, legal and accounting requirements as well as extensively and creatively marketing to prospective guests. Continuously striving to exceed customer expectations with a unique glamping experience resulting in 5 star reviews. Proactively engaging… Show more Developing and utilizing a comprehensive business case for a unique glamping experience to leverage funding and planning permission for Re:treat Glamping. Implementing and running of all aspects of the glamping business including operational, legal and accounting requirements as well as extensively and creatively marketing to prospective guests. Continuously striving to exceed customer expectations with a unique glamping experience resulting in 5 star reviews. Proactively engaging prospective guests by actively managing website and social media channels leading to increased organic search results and 100% capacity bookings. Show less

Responsible for L&OD team and organisational wide portfolio including; - Developing and delivering change management plans for organizational wide change initiatives including the integration of Public Health into Herts County Council and the ‘Enabling the worker’ program - Portfolio lead for Equality and Diversity, Apprenticeship Scheme and HR scheme lead for the Graduate scheme - Developing and implementing an online change management toolkit of resources - Leading the… Show more Responsible for L&OD team and organisational wide portfolio including; - Developing and delivering change management plans for organizational wide change initiatives including the integration of Public Health into Herts County Council and the ‘Enabling the worker’ program - Portfolio lead for Equality and Diversity, Apprenticeship Scheme and HR scheme lead for the Graduate scheme - Developing and implementing an online change management toolkit of resources - Leading the delivery of revised performance development scheme and organisational values and behaviours - Managing, coaching and supporting direct reports within the team - Acting up as Assistant Deputy Head of L&OD (2016). Show less

Driving and delivering change management initiatives and acting as a change management lead on a number of council wide initiatives including; - ‘The Way We Work’ programme – reducing the office portfolio from 53 offices to three main bases, creating a customer-centred organisation which maximises the potential of its staff, resources and technology - Facilitating a comprehensive review of legal services and developing a collaborative plan of improvement- Designing and facilitating… Show more Driving and delivering change management initiatives and acting as a change management lead on a number of council wide initiatives including; - ‘The Way We Work’ programme – reducing the office portfolio from 53 offices to three main bases, creating a customer-centred organisation which maximises the potential of its staff, resources and technology - Facilitating a comprehensive review of legal services and developing a collaborative plan of improvement- Designing and facilitating a strategic planning review of Statutory services resulting in a clear vision for the service and outline plans for local delivery - Facilitating development of the governance structure and program plan for the review of service support and developing and implementing a collaborative change management plan, line management and development of direct report. Show less

Managing the development and implementation of performance improvement projects nationally

Project manager for the delivery and launch of NTL Digital product (Digital television) to the Eastern region customer base.

Development and implementation of a regional Quality Development System. Co-ordination and improvement of the Telecom Industries standard measures (CPI’s).

Planning and design of residential networks infrastructure (Telephony & Analogue)