Jo Bteddini Email & Phone Number

Dubai, United Arab Emirates

L&D Consultant - collaborating with CIPD Middle East on learning design projects (learning development programmes and short courses), professional development coaching plus facilitation of learning programmes and qualifications.

Angola, Ghana, UAE

programmes + qualifications on part-time/freelance basis for professional institutes + clientsCollaborating with CIPD ME + other clients in designing learning materials + upskilling and coaching people professionals across the HR spectrum including leaders.Providing HR and L&OD consultancy services to various clients in GCC and Africa.Set-up of HR.

Dubai, United Arab Emirates

As a trusted partner, collaborated with senior managers, leaders and key stakeholders to drive L&D initiatives using an OD consultancy approach, with an aim to modernise learning and help to promote a positive learning and inclusive culture.

Dubai - UAE

Partnered with Senior Management at Posts across the MENA region and HR Business Partners in both London and the Region, to achieve business performance goals and successfully implement organisational change initiatives. Supported and advised Posts with identifying appropriate learning interventions through developing L&D strategies in line with Country.

British Embassy, Tripoli, Libya

Responsible for the strategic and operational running of the HR department.Overhauled the performance pay system and pay/grade structure to be in line with core competency frameworks.Revamped and reviewed the HR policies & practices and ensured all are on par with the UK employment legislation, FCO HR policy and the Libyan Labour law.Actively participated.

Algeria

Successfully managed and accomplished the implementation of the School Development Plan. By ensuring all teaching resources and accommodation was available to meet the needs of teachers and students, hence, EHISA was accredited by Cambridge International Examination to become an examination centre to offer IGCSE courses and run exams onsite. Also, the.

British Embassy, Tripoli, Libya

Assisted in generating business opportunities for the British Businessmen in Libya. Organised and participated in various Trade Fairs and Missions to promote Britain in Libya. Produced market analysis reports for UK clients in various sectors such as Oil/Gas, Aviation, Education and Training.

Ashgabad, Turkmenistan

Main objective was successfully instigating operations for BA at Ashgabad airport. This was achieved by setting up airport office, coaching and training airport team on all BA operational procedures and customer service standards from check-in to providing information to the technical crew. Also implemented the company’s Emergency Procedures for both.

Lebanon

Led a BA customer service and GHA team at airport. Monitored the effective/efficient delivery of customer service and ground operations. Developed airport team's performance through coaching and training. Reviewed individuals’ performance, set and achieved station's target, and supervised daily operations from the check-in desks to the ramps. Ensured BA's.

Sydney, Australia

Provided training and support to clients on tailor-made software programs. Assisted in debugging programs and producing training documentation.

Master Of Science (Msc), Human Resources Management And Training

Diploma In Aviation Studies

Diploma, Business Management

Associate Diploma, Business Programming