Jo Carol Torrez Email and Phone Number

• Led multi-disciplinary teams at the U.S. Dept. of Veterans Affairs to develop and execute stakeholder communications strategies for key business initiatives.• Created quality, strategically targeted communications using various channels like social media, press releases, and blogs to support VA's goals.• Built strong relationships with internal and external stakeholders to ensure effective communication and cooperation on project objectives.

• Implemented quality control mechanisms to align MHS/DHA initiatives with regulatory compliance reporting requirements.• Documented transition support activities, including meeting minutes, summaries, and congressional testimony.

• Established and executed the MICP for the Deputy Assistant Director of Information Operations at Irving Burton Associates.• Developed and maintained plans, strategies, policies, and training to align initiatives with regulatory requirements.• Evaluated DHA-published policies on risk management and internal controls for compliance validation.

• Provided high-level customer service in response to business inquiries and leads in the Washington, DC metro area.• Marketed IBA services and products, identified new opportunities, and built and maintained relationships with clients.• Supported innovative achievements for government and industry clients, delivering top management, financial services, and IT development teams.

• Directed all marketing/communication for the Defense Health Services Systems program office, creating strategic communication plans and managing creative design staff.• Secured $8+ million in additional development support for DHSS through a strategic communications plan for the Clinical Data Mart.• Generated award-winning competition packages for DHSS products, resulting in national media coverage in top publications.

• Managed all writing and publications for a multicultural marketing firm specializing in health communications.• Created scientific and technical articles, press releases, brochures, and scripts for various government agencies and health organizations.• Developed creative materials for the CDC, HHS, American Lung Association, and other prestigious clients.

• Led fundraising efforts for a $2 million state rape prevention campaign, recognized as a national model by the CDC.• Coordinated Protocol for Treating Sexual Assault Victims training for over 600 district attorneys and medical professionals.• Managed statewide health communication campaigns targeting low-income and low-literacy groups.