• Strategic Calendar Management: Orchestrating executive schedules for optimal time management and priority engagement.• Global Coordination: Aligning multi-regional meetings with diverse time zones and individual attendee preferences.• Executive Preparation: Anticipating executive needs to ensure all meetings are primed for success.• Agenda Setting: Collaborating on agenda research to drive business outcomes and prioritize director attendance.• Project Leadership: Leading initiatives that align subsidiary operations with corporate goals for timely execution.• Business Rhythm Facilitation: Managing business meeting cadences and delegating deputies to maintain continuity.• Event Planning: Organizing impactful offsite and virtual meetings with operational teams for seamless execution.• Onboarding Excellence: Creating and delivering comprehensive onboarding for new hires across departments.• Travel Logistics: Planning efficient travel itineraries that prioritize mental well-being and time management.• Process Innovation: Enhancing diary management to improve directors' meeting preparedness and productivity.

• Expertly manage complex calendars for three directors, optimizing their schedules and prioritizing critical engagements.• Coordinate multi-regional meetings, aligning with diverse time zones and individual attendee needs.• Anticipate and prepare for executive requirements, ensuring all meetings are set for success.• Collaborate on agenda research and business outcomes to strategically prioritize director participation.• Participate in leadership meetings, tracking key actions and providing administrative support for timely completion.• Facilitate Rhythm of the Business Meetings, ensuring continuity and effective deputy allocation.• Organize impactful offsite and virtual meetings, liaising with operational teams for flawless execution.• Design and implement an engaging onboarding process for new hires across departments.• Arrange thoughtful travel itineraries, prioritizing mental well-being and efficient time management.• Innovate diary management processes, enhancing preparation and efficiency for executive meetings.

• Provided a proactive support service to the Market Area General Manager and management team.• Managed the busy diary and travel arrangements for General Manager, as well as prioritising and managing their Inbox correspondence, and compiling and coordinating expense requests• Organised Promotional and Launch events including product placement and Christmas Parties.• Produced and collated Monthly Management reports, Newsletters and Staff Awards, liaising closely with the General Manager and direct reports to ensure accuracy and usefulness.• Composed correspondence for the team, including customer complaint letters, reports and proposals to the Directors. • Proactively managed a project to achieve an audit pass for Honda Brand requirements, resulting in no financial penalty. • Ensured the dealership was in always in good decorative order and achieved all compliance criteria.• Organised and managed all HR administration including recruitment (communicating with Employment Agencies to arrange interviews, prepare offer letters, request references and starter documents), disciplinary hearings and typing confidential disciplinary letters, maintaining HR records for all dealership staff on SAP (e.g. holidays and absences) ensuring confidentiality and secure storage, HR compliance, onboarding and induction of all new starters and co-ordinating training courses for the dealership both internally and via the Brand Honda.

• Provided a full secretarial support to two directors• Extensive diary management• Compiled correspondence, replied to letters and invitations by email, telephone or in writing• Sourced and booked suitable venues for conferences and accommodation• Organised conference and stakeholder events, liaised and co-ordinated with the venue and provided back up on the day • Booked travel, air, rail and hotel• Screened calls – selected and prioritised messages• Organised and coordinated meetings, provided literature, catering, minute taking and followed up on meetings action plans• Flexibility to help out when needed• Supplied stationery and any equipment required for the office• Helped compile the Board Report, attended to the distribution and formatting

• Responsible for organising and allocating keys and workload to a team of housekeepers• Dealing with customers on a day to day basis in English and Spanish• Liaising with all aspects of Property Management including maintenance• Looking after long term tenants and handling rental monies• Liaising with Iberdrola (electricity company) and Aguamed (water company) on a daily basis.• Diary management and event organisation

• Dealing with all aspects of running the office• Providing Property Management and dealing with any issues that arise• All aspects of Sales and Rentals of Property• Paying staff wages• Diary Management and organising of events

• Selling a range of properties to clients – average success rate of 67%• Financial information provided regarding mortgages, re-mortgages etc.• Dealing with customers on-going for 4 day tours• Training of new Tour Guides

• Provide full sales support to Corporate Accounts Development Managers• Provide good customer service and meeting of new clients/prospects• Preparation of proposals and tender documents• Attending new customer/prospect meetings• Training and implementing all e-commerce clients/on-line demonstration of e-commerce products

• Efficient management of extensive travel and accommodation requirements for Commercial Director, including compilation of complex itineraries. • Diary Management to include co-ordination of international meetings and conference calls.• Co-ordination of complex international/European meetings.• Preparation of presentations from Microsoft Office PowerPoint.• Screening of high level telephone calls.

July 2000 –May 2002: Executive Assistant to Vice President – HR, Coca-Cola Enterprises Europe LtdSept 1999 – June 2000: Brand Assistant/Marketing Assistant – Head of Marketing, Coca-Cola Great BritainMarch 1998 – Sept 1999: PA – Trading Director, Coca Cola & Schweppes