Jo Chapman

Jo Chapman Email and Phone Number

Culture | Organisational Effectiveness | Leadership @ Curious Jellyfish
london, greater london, united kingdom
Jo Chapman's Location
London, England, United Kingdom, United Kingdom
Jo Chapman's Contact Details

Jo Chapman personal email

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Jo Chapman phone numbers

About Jo Chapman

Consultant, facilitator and coach, I’m passionate about creating environments where people can do amazing things for both business and society. With an MSc (Distinction) in Organisational Change from Ashridge Business School and experience across Finance, Commercial and People functions I apply a systems thinking approach to help organisations shift how they work. Areas of expertiseCulture | Organisational Effectiveness | Transformation | Facilitation | Coaching | Team Development

Jo Chapman's Current Company Details
Curious Jellyfish

Curious Jellyfish

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Culture | Organisational Effectiveness | Leadership
london, greater london, united kingdom
Website:
curiousjellyfish.com
Employees:
2
Jo Chapman Work Experience Details
  • Curious Jellyfish
    Director
    Curious Jellyfish Feb 2020 - Present
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  • Centrica
    Global Culture And Transformation Director
    Centrica Jan 2018 - Sep 2019
    Responsible for culture change and values aligning with business strategy and brand. Working across geographies and functions in a matrix structure. Developed and delivered interventions across a range of areas including Leadership Development, Performance Management, Safety and Employee Experience. • Development and embedding of a single set of Group-wide values using co-creation approach consulting with 5000 people through a network of 200 Values Ambassadors improving values engagement score by 30% • Development of Employee Experience to reflect both Brand attributes and desired Customer Experience. Changes include Performance Management, Communications and Governance. • Culture Audit diagnosis and understanding of current culture taking a systems approach and culture web analysis across global locations
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  • British Gas
    Culture And Od Practitioner
    British Gas Jan 2015 - Dec 2017
    Responsible for culture change across Centrica’s UK Consumer business. Working closely across teams to shift language, behaviours and patterns of behaviour.• Delivery and planning of pioneering leadership course across 3000 British Gas people• Design and facilitation of Action Learning sets and High Performing Team programme across Board and Management teams• Design, development and facilitation of events and interventions both large and small scale • Creating and ongoing support of networks to create change • Led Property renovation/redesign and implemented new ways of working to create a more dynamic, collaborative environment and culture
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  • British Gas
    Director Of Landlord Services
    British Gas Jan 2013 - Dec 2014
    Staines
    Responsible for customer virtual P&L (£95m revenue/£12m profit) as well as commercial responsibility for product P&L, leading customer segmentation across British Gas. • Delivered 35% customer growth of Landlords base (incremental £4m profit)in 2 years during UK recession• External involvement in Private Rental Sector (PRS) including influencing government policy on electrical safety and invitations to speak at Shelter conferences on the PRS • Delivered £7m programme of investment including, call centre re-structure, systems implementation, product launches, customer journey changes, online content and new channel development
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  • British Gas
    Head Of Portfolio Development
    British Gas Oct 2010 - Jan 2013
  • British Gas
    Head Of Finance
    British Gas Mar 2008 - Sep 2010
    Staines
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  • British Gas
    Head Of Cash
    British Gas Aug 2006 - Mar 2008
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Jo Chapman Skills

Stakeholder Management Energy Markets Business Process Improvement Financial Audits Change Management Energy Business Transformation Project Delivery Financial Modeling Managerial Finance Business Planning Project Planning

Frequently Asked Questions about Jo Chapman

What company does Jo Chapman work for?

Jo Chapman works for Curious Jellyfish

What is Jo Chapman's role at the current company?

Jo Chapman's current role is Culture | Organisational Effectiveness | Leadership.

What is Jo Chapman's email address?

Jo Chapman's email address is jo****@****ail.com

What is Jo Chapman's direct phone number?

Jo Chapman's direct phone number is +44 845 266*****

What skills is Jo Chapman known for?

Jo Chapman has skills like Stakeholder Management, Energy Markets, Business Process Improvement, Financial Audits, Change Management, Energy, Business Transformation, Project Delivery, Financial Modeling, Managerial Finance, Business Planning, Project Planning.

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