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Jo Dune Email & Phone Number
Director, Strategy and Growth
at
First in Service Travel
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 86%
Current company
Role
Director, Strategy and Growth
Location
Greater Toronto Area, Canada, Canada
Who is Jo Dune? Overview
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Quick answer
Jo Dune is listed as Director, Strategy and Growth at First in Service Travel, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Jo Dune.
Jo Dune previously worked as Director, Strategy & Growth at First In Service Travel and General Manager & Co-Owner at Evolve Consulting Co..
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Email format at First in Service Travel
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First in Service Travel
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Profile bio
About Jo Dune
Bilingual French/English hospitality/travel expert with customer service and sales background. Skilled in relationship building, account management from small to enterprise businesses, contract negotiations, and driving sales and growth through technological products, structure and change management. Passionate for sourcing business opportunities. Resourceful trusted advisor to customers with strong business acumen to consistently deliver success.
Listed skills include Customer Experience, Tourism, Account Management, Sales, and 46 others.
Current workplace
Jo Dune's current company
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First In Service Travel
Website
AeroLeads page
12 roles
Jo Dune work experience
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Director, Strategy & Growth
General Manager & Co-Owner
Account Executive
Achievments:- Salesforce Administrator Certification (June 2022) Trailhead:- Ranger Triple Star Status- Business Administration Superbadge (June 2022)- App Customization Specialist (June 2022)- Security Specialist Superbadge (June 2022)- Lightning Experience Reports & Dashboard Specialist Superbadge (June 2022) - Selling with Sales Cloud Specialist.
Jun 2022 - Feb 2023
Engagement Specialist
Transitioned from Engagement Specialist to Associate Account Executive following Salesforce’s acquisition of Traction on Demand in June 2022. Focused on building relationships with mid-market prospects to drive sales success with strategy distribution of 80% outbound and 20% inbound.- Achieved 100% of sales targets within first six months by leveraging.
Oct 2021 - Jun 2022
Executive Consultant
G Squared Hospitality
Provided leadership on overall strategic direction for start-up business offering hospitality concepts and designs applicable to branding of restaurants and food halls to elevate customer experience. Presented custom-tailored programs to valued business partners, developed company website, and outreached to potential clients.- Cultivated and maintained.
Mar 2021 - Aug 2021
Assistant General Manager
Ip2Entertainment
Served as part of leadership team to strategize business plan for 90k sq. ft. indoor theme park with 16 attractions through partnership with National Geographic. Managed expense spending, vendor contracts, strategies for increasing revenue streams, and EBITDA maintenance. Led Accessibility Advisory Group to create plan for overall accessibility of.
Nov 2019 - Feb 2021
Manager, Client Care
Led team of six agents to drive sales and boost client satisfaction at luxury dealership. Set up service KPIs to measure success.- Developed and implemented compensation structures with monthly reviews to help drive improvements in agents and team performance; initiated training program for onboarding new agents.- Nurtured relationships with various.
Nov 2016 - Mar 2019
Manager, Corporate Accounts
Managed staff of 20 in delivering private concierge services on 24-hour rotation. Conducted quality assurance and procedural improvements to maintain customer service standards and resolve arising challenges, keeping SLA level at 100%.- Established standardized operational procedures and comprehensive training plan to achieve low turnover rate.- Identified.
Dec 2013 - Nov 2016
Concierge
The Villa Florentine is a 5-star luxury hotel that offers all the spirit and charm of the Italian Renaissance with exceptional views of the historical city of Lyon.
Dec 2012 - Sep 2013
Assistant Manager, Front Desk
May 2011 - Nov 2012
Guest Relations Coordinator
Nov 2009 - Apr 2011
FAQ
Frequently asked questions about Jo Dune
Quick answers generated from the profile data available on this page.
What company does Jo Dune work for?
Jo Dune works for First in Service Travel.
What is Jo Dune's role at First in Service Travel?
Jo Dune is listed as Director, Strategy and Growth at First in Service Travel.
Where is Jo Dune based?
Jo Dune is based in Greater Toronto Area, Canada, Canada while working with First in Service Travel.
What companies has Jo Dune worked for?
Jo Dune has worked for First In Service Travel, Evolve Consulting Co., Salesforce, Traction On Demand, and G Squared Hospitality.
How can I contact Jo Dune?
You can use AeroLeads to view verified contact signals for Jo Dune at First in Service Travel, including work email, phone, and LinkedIn data when available.
What skills is Jo Dune known for?
Jo Dune is listed with skills including Customer Experience, Tourism, Account Management, Sales, Restaurant Management, Front Office, Data Analysis, and Customer Satisfaction.
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