Jo Els Email & Phone Number

New Zealand

Christchurch, Canterbury, New Zealand

- Managed vendor relationships, ensuring clear communication and overseeing the invoicing process to guarantee timely and accurate payments.- Administered financial budgets for IT procurement, ensuring cost-effective purchasing and alignment with department goals.- Performed invoice coding and ensured proper tracking of expenses in accordance with the company’s financial policies.- Strategically managed IT assets, ensuring accurate deployment and optimal utilization in line with asset management policies.- Developed and maintained documentation for the leasing program, including asset tracking and compliance, to ensure proper procurement and deployment of leased assets.- Led software testing initiatives within procurement, such as SAP Hana implementation, overseeing planning, execution, and evaluation to ensure the quality and reliability of procurement systems.- Managed supply chain operations, ensuring seamless coordination between procurement, vendors, and internal teams for efficient delivery of IT products and services.- Monitored and managed store oncharges, ensuring accurate allocation and reporting in line with budgetary constraints.- Ensured compliance with procurement policies and maintained transparency in all IT procurement processes.- Collaborated with cross-functional teams to align procurement strategies with organizational objectives, optimizing cost-efficiency and service delivery.

Christchurch, Canterbury, New Zealand

- Managed procurement and purchasing activities, ensuring timely acquisition of IT products and services to support organizational needs.- Oversaw the invoicing process, including invoice coding, to ensure accurate and prompt payments while maintaining financial accuracy.- Administered leasing processes, coordinating the procurement and management of leased IT assets in line with company policies.- Handled various general IT administrative duties, including asset assignment, tracking, and ensuring the optimal utilization of IT resources.- Managed IT admin service desk operations, providing timely support and resolution for internal IT-related issues.- Proactively solved IT-related problems, ensuring minimal downtime and smooth operations across departments.- Efficiently managed vendor relationships, negotiating terms and ensuring the consistent delivery of products and services.- Coordinated with cross-functional teams to maintain the flow of information and ensure alignment with organizational objectives.- Ensured compliance with procurement policies, asset management, and financial regulations for all IT-related activities.

Christchurch, Canterbury, New Zealand

- Managed online stock levels to ensure optimal inventory availability and meet customer demand.- Monitored service levels and KPIs to consistently achieve performance targets.- Resolved customer inquiries and concerns, providing technical assistance on tire and wheel fitment.- Assisted social media marketing initiatives to increase brand visibility and attract new customers.- Handled procurement processes, sourced suppliers, and ensured competitive pricing to expand product offerings.- Managed invoicing processes, ensuring accurate billing and timely payments.- Performed administrative tasks, processed orders, and maintained accurate customer records for a seamless experience.

Takapuna, Auckland, New Zealand

- Managed stock levels and ensured accurate inventory through efficient asset management and storage practices.- Oversaw dispatch, receiving, and picking processes to ensure smooth warehouse operations and timely order fulfillment.- Managed online orders, ensuring timely processing and coordination with supply chain operations.Utilized problem-solving skills to resolve operational issues and maintain efficiency across processes.- Created and organized storage bins, conducting regular stock takes and cycle counts to maintain inventory accuracy.- Used Excel proficiency to generate reports, analyze data, and inform decision-making for supply chain and procurement activities.- Optimized warehouse operations and procurement processes, ensuring a seamless flow of goods and services within the organization.

Auckland, New Zealand

- Managed warehouse operations, including receiving, dispatch, inventory control, and order fulfillment, ensuring efficiency and accuracy.- Provided customer service via phone and online platforms, addressing inquiries, part identification, and order placement.- Maintained and updated website content, part SKUs, and technical diagrams to ensure accurate customer reference.- Monitored purchase order (PO) ETAs, procured goods from suppliers, and provided accurate quotations by reviewing multiple supplier websites.- Managed supplier relationships, conducted sales, and resolved customer queries and disputes to ensure satisfaction.- Administered procurement and asset management processes, overseeing timely order fulfillment, inventory audits, and asset tracking.- Processed invoicing for orders, ensuring accuracy and timely payments in line with company policies.- Ensured seamless coordination within the supply chain, optimizing the flow of goods, services, and information across departments.

Johannesburg

- Managed and supervised staff operations and schedules.- Procured new games and equipment to maintain competitive offerings.- Organized and hosted public gaming tournaments and events.- Coordinated corporate events to expand business reach.- Oversaw IT and website management for smooth online operations.- Delivered exceptional customer service to enhance client satisfaction.- Maintained supplier relationships to ensure timely deliveries and quality equipment.- Executed sales strategies to meet revenue and KPI targets.- Performed routine equipment maintenance to ensure operational efficiency.- Conducted marketing campaigns via YouTube, Facebook, and email.- Managed financial planning, budgeting, and resource allocation.

Johannesburg

- Managed third-party Service Delivery and Supply Chain service providers (TCM & Kuehne & Nagel) , ensuring compliance with contractual obligations and fostering strong vendor relationships.- Prepared statistical data and reports for internal and external stakeholders, providing insights on performance, trends, and financial data.- Presented detailed reports to the country manager, highlighting key performance indicators (KPIs) and financial trends.- Controlled monthly billing processes, managed invoice budgeting and coding, and ensured cost efficiency for third-party suppliers.- Maintained customer relationships, ensuring satisfaction through effective communication and service delivery.- Developed and presented process improvement reports aimed at optimizing operational efficiency and reducing costs.- Prepared cost and savings reports, identifying areas for financial efficiency and budget optimization.- Ran and validated payments to third-party suppliers using SAP, ensuring timely and accurate transactions.- Coordinated the Supply Chain and Service Delivery aspects of project management initiatives, overseeing the national implementation of printing devices at major clients (e.g., Woolworths, Capitec Bank, Mercedes Benz).- Managed customer accounts within MPS services, ensuring smooth operations and optimal service delivery.- Manage & Drove Service Partner performance against Supply Chain & Service Delivery KPIs based on Service Level Agreements, ensuring service excellence.- Reviewed and negotiated pricing with Service Partners to ensure competitive and fair agreements.- Created tailored value propositions that addressed customer needs and aligned with market demands.- Provided advanced reporting to EMEA management, offering strategic insights and recommendations to support decision-making and continuous improvement through Monthly and Yearly Business Reviews

Witbank Area, South Africa

- Managed day-to-day operations of the supplement shop, ensuring smooth business processes and operational efficiency.- Oversaw inventory management, ensuring optimal stock levels and timely procurement to meet customer demands.- Developed and implemented sales strategies to expand the customer base and increase revenue.- Managed third-party service providers, ensuring compliance with contractual obligations and maintaining high service quality.- Prepared statistical data and sales reports to track performance and inform decision-making.- Controlled monthly billing processes and supplier costs, maintaining financial oversight and budgeting.- Managed customer relationships, addressing inquiries and concerns to ensure satisfaction and loyalty.- Led process improvement initiatives, optimizing operations and enhancing overall efficiency in procurement and entire supply chain to consumer.

Johannesburg

- Managed daily operations, inventory, and sales strategies to optimize business performance and supply chain efficiency.- Oversaw third-party service providers, ensuring compliance with contracts, service quality, and adherence to asset management policies.- Prepared and presented statistical, performance, and financial reports to senior management for strategic decision-making.- Controlled invoicing processes, monitored supplier costs, ensuring financial accuracy.- Managed customer relationships, ensuring high satisfaction through personalized service and prompt issue resolution.- Led project management initiatives, supplier negotiations, and procurement activities to drive business growth.- Reviewed and negotiated pricing with suppliers, developing unique value propositions to attract and retain customers.

Johannesburg

- Opened and managed an 8,000 square meter warehouse, supporting business growth and supply chain operations, including the logistics fleet setup- Implemented warehouse policies and procedures to ensure operational efficiency, compliance, and asset management.- Managed fleet operations and route planning to optimize delivery schedules and transportation logistics.- Oversaw third-party logistics (3PL) providers, ensuring timely, efficient distribution and smooth procurement processes.- Controlled inventory levels, conducted regular stock takes, and made necessary adjustments to maintain accurate stock records.- Managed daily warehouse operations, ensuring an effective and smooth workflow for all processes.- Developed and managed warehouse and logistics budgets, ensuring cost efficiency while aligning with procurement and financial goals.- Led staff management efforts, including performance reviews, training, and disciplinary actions to maintain team productivity.

Johannesburg

- Opened and managed a 1,000 square meter warehouse, ensuring efficient operations and supply chain management.- Managed warehouse staff, overseeing daily tasks, performance, and adherence to operational standards.- Conducted maintenance of forklifts and trucks to ensure smooth operations and asset management.- Sourced warehouse tools, equipment, and supplies, ensuring the procurement of necessary resources for ongoing operations.- Investigated stock discrepancies and implemented corrective actions to maintain inventory accuracy.- Managed third-party logistics (3PL) providers, ensuring timely and accurate distribution in line with supply chain goals.- Produced detailed reports using Excel to track inventory, performance, for strategic decision-making.- Oversaw stock control, including adjustments, regular stock counts, and inventory reconciliation.- Managed daily operations, ensuring a smooth, productive environment and alignment with procurement, asset management, and budgeting goals.

Johannesburg

- Supervised warehouse staff, ensuring efficient workflow and high performance.- Managed forklift and warehouse maintenance to ensure equipment is operational.- Consolidated freight to optimize logistics and reduce transportation costs.- Provided excellent customer service, addressing inquiries and resolving issues promptly.Oversaw stock control, ensuring inventory accuracy and organization.- Prepared and submitted month-end reports on warehouse operations and performance.- Managed cycle counts and stock takes to maintain accurate inventory records.- Made necessary adjustments to stock to resolve discrepancies and maintain inventory accuracy.- Processed invoicing for clients, ensuring accurate billing and timely payments.

Johannesburg

- Managed staff, overseeing productivity to ensure optimal performance.- Ensured asset management through forklift, truck, and warehouse maintenance, maintaining equipment and vehicle readiness.- Created a safe work environment in line with compliance standards.- Investigated and resolved misdispatches, optimizing accuracy and efficiency in deliveries within the supply chain.- Coordinated freight consolidation, route planning, and stock control to improve cost-effectiveness and inventory accuracy.- Delivered customer service, addressing inquiries and resolving issues to maintain high satisfaction levels.- Led marketing initiatives for logistics and warehousing services, promoting the company’s offerings and driving business growth.- Managed the warehouse budget, controlled petty cash, and prepared month-end reports to track financial performance, invoicing, and operational outcomes.

London

- Arranged staff shifts to ensure optimal coverage and maintain operational efficiency within the supply chain.- Managed warehouse staff, overseeing performance and ensuring smooth daily operations in alignment with procurement and asset management goals.- Planned truck routes to optimize delivery times, reduce transportation costs, and streamline logistics.- Oversaw forklift maintenance, ensuring all equipment was in good working condition and compliant with asset management protocols.- Improved and enforced health and safety regulations, maintaining a safe work environment for all staff.- Investigated and resolved misdispatches, ensuring accuracy and timely deliveries across the supply chain.- Managed the loading and off-loading of trucks, ensuring tasks were completed on time to maintain operational flow.- Consolidated freight to optimize shipping efficiency, reduce costs, and improve supply chain performance.- Planned and built aircraft pallets to meet shipping and safety requirements, adhering to asset management and procurement procedures.- Conducted import and export freight checks to ensure compliance with regulations and proper invoicing.- Maintained the bond store, ensuring inventory compliance, security, and accurate asset management.- Provided customer service, addressing inquiries and resolving issues in a timely manner to maintain customer satisfaction.

Johannesburg

- Managed warehouse staff, overseeing daily operations and ensuring team productivity aligned with procurement and supply chain objectives.- Coordinated and managed regular stock takes, ensuring inventory accuracy and supporting asset management practices.- Handled the dispatching and receiving of goods, ensuring timely and accurate processing in line with supply chain requirements.- Provided exceptional customer service, addressing inquiries and resolving issues promptly to ensure customer satisfaction.- Managed racking and packing operations, optimizing storage space and ensuring efficient order fulfillment.- Maintained cleanliness and organization of the warehouse, promoting a safe working environment and supporting asset management and inventory control.- Operated forklifts and reach trucks to handle materials efficiently, ensuring smooth warehouse operations.- Processed invoicing for customers, ensuring accuracy, timely billing, and compliance with procurement and budgeting practices.- Controlled stock levels, tracked inventory, and made adjustments as needed to maintain accuracy and optimize supply chain performance.

Or Tambo International Airport

- Coordinated the handling and tracking of baggage to ensure timely and accurate delivery to passengers.- Provided exceptional customer service, assisting passengers with baggage inquiries and addressing any issues or concerns promptly.- Ensured efficient baggage handling and boarding procedures.- Ensured compliance with safety and security regulations related to baggage handling and boarding processes.- Monitored baggage claim areas to ensure that luggage was properly sorted and delivered to passengers without delay.- Assisted in the resolution of any baggage-related issues, including lost or delayed luggage, providing timely solutions to customers.- Supported the smooth flow of passengers through the boarding process, ensuring minimal delays and a positive travel experience.- Coordinated baggage handling, including loading, unloading, and tracking luggage to ensure timely delivery to passengers

Diploma In Purchasing And Supply, Logistics, Materials, And Supply Chain Management, Diploma

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Certificate, Logistics, Materials, And Supply Chain Management, Certificate