Jo Fuller Email & Phone Number

Swindon, England, United Kingdom

Milton Keynes, United Kingdom

Milton Keynes, United Kingdom

Providing customer service, estimating and marketing to the international arm of the McCue global business covering Europe, Middle East, China and Rest of the World not covered by the US or UK.

Bletchley, Milton Keynes, United Kingdom

Reporting to the Sales Director duties including but not limited to: Exec Team reporting, marketing, process mapping, creation of presentations and supporting material for Client meetings and ad-hoc projects to support all sales roles within the business as required.

Bletchley, Milton Keynes, England

Milton Keynes, United Kingdom

Multi-discipline high pressure environment requiring liaison and coordination between all departments to ensure all RFI’s, PQQ’s, EOI’s, H&S Questionnaires and Tenders are completed to strict deadlines. Involved in over £6m of successful bids since 2009. Tasks include but are not limited to:> Search for new opportunities via OJEU and web, maintaining portal memberships> Manage workload of the Bid Team> Gather significant levels of information relevant to the tender, interpret and distribute them to key members of the particular bid working group> Work alongside the Area Sales Managers to ensure documents/workloads are completed in a timely, professional manner> Keep all relevant colleagues informed as to the state-of-play of live bids in the tender process> Ensure Tender responses are professionally presented> Maintain Bid Library and “boiler-plate” documents> Report weekly/monthly on all quote and bid activity> Main point of contact in absence of Customer Services Manager> Ad-hoc business driven projects - Creation and maintenance of auto-quote document - Re-vamp of H&S documentation from pre-bid, to implementation and handover - Creation of Third party Portfolio complete with priced internal catalogue

Handling all company complaints, goods returns, credits and account queries, maintaining all customer pricelists on the Movex system. Providing all reporting and analysis to customers and internal management. Assistant to the Propac® Sales and Marketing Manager who works for the Bong Group throughout Europe. Responsible for the setup, training and support for users for the installations of Movex Sales and Warehouse software followed by the addition of Purchasing for goods and Raw Materials for which I also wrote the user manuals. In addition to the above providing holiday cover for members of both the sales and purchasing teams and carried out a project for the Sales Director to update the sales and purchasing procedures to improve time management and to implement best practice.

UK sales arm of Reinhart Schmidt (now Bong Deutchland GmbH) for Tyvek® envelopes throughout the UK and mainland Europe. As a small office of 5 people the role was one of multi-tasking to achieve maximum sales. I started as an order input clerk but after the initial probation period I had proved to be more capable than they had even realised the office needed that I was rewarded with a substantial pay increase.

Civil Service College, Sunningdale

Facilities Management Company appointed for the maintenance of the college campus. Administration, controlling four engineers to achieve rapid response to emergencies and day-to-day problems. Ordering goods/services as required, maintaining accounts and records using Concept300 facilities software. Constant liaison with the college, keeping them informed of work in progress, anticipating their needs through pro-active work practices to achieve effective results.

Employment agency with contracts for switchboard and company reception for AT and T, Unisys, Sun Microsystems and Unigate.

An airport hotel which additionally specialised in accommodating delayed flight passengers, air crew, airline training contracts as well as conference facilities. Joining Switchboard and progressing through Reservations to Reception becoming Reception Shift leader and finally Guest Services Manager. The focus of the Guest Services Manager role, further to the smooth operations of the front office, was to anticipate guests needs, resolve queries, complaints and problems, support and motivate staff, co-ordinate delayed flight accommodation within 30 minutes of the request, catering to regular guests as well as daily arrivals ensuring the high quality of service expected was maintained at all times.

Btec Hnd, Business & Finance (Tourism)

A Levels

O Levels