Volunteered for a charity in southern Madagascar. - Taught in varied situations with minimal resources, using creative ideas to develop classes for 75 students. Also taught 1:1 Business English to NGO Malagasy staff, and classes at a women’s handicraft business. - Working alongside the local teacher to develop the English language curriculum and resources for ongoing programmes in the secondary school.

- Member of the senior management team shaping the print and digital business strategy by presenting industry trends, market feedback and strategic recommendations at board level. - Headed the international marketing division, team of 22. Developed the 5-year strategy and budget for the Language Learning businesses. Secured investment for marketing initiatives e.g the teacher webinar programme with the Macmillan Education Online Conference reaching over 10,000 teachers.- Developed the integral market intelligence division identifying the business needs and ensuring global business integration.- Analysed and recommended the solution for a new business revenue stream within portfolio, secured a partnership with the NILE group (Norwich Institute for Language Education) allowing a strategic move into teacher training services.- Overarching brand ambassador for the Macmillan Education group successfully developed the brand ‘voice and values’. Coordinated a global rollout across all marketing channels, launched new corporate website. - Implemented inventive ideas across the marketing mix e.g award-winning Macmillan Life Skills campaign, winner of 2015 British Council Innovation Award for Teacher Resources.- Experienced in developing content marketing for core online brands such as Macmillan English Dictionary (over 6m unique visitors). - Public facing representative for Macmillan Education at industry events, responsible for the author care programme and events.- Developed a central internal communication plan which facilitated communication between the London hub & regional offices. Organised the appropriate comms from staff meetings to senior ‘broadcasts’. - Owned the external communication plan, dealing with press and PR, conferences/exhibition planning, external brand events like the popular corporate campaign ‘Teachers at the Heart’.- Positions of responsibility within Macmillan: Corporate Social Responsibility Representative, Data Projection Officer.

- Led the European Sales division whilst the company restructured and relocated. Core member of the ‘change management’ programme and successfully maintained business continuity during the sales season. - Expanded publishing and business opportunities in new territories such Russia, Georgia, Turkey - Implemented the international sales and marketing solution for Discover China, the first Chinese language series developed in collaboration with Foreign Language Teaching and Research Press, Beijing. Recruited and managed freelance resources, established a US distribution network.

- Ownership of the regional Western European P&L, managing budgets to an agreed annual spend, direct line management of 4 regional sales managers with overall team of 25, located in the UK and overseas. - Oversaw the sales and marketing operations delivering on the company business objectives, set sales strategy and forecasts, negotiated beneficial new distribution terms in Italy, Greece. - Key account management for international and UK trade, retail, online distribution networks such as Amazon ,Waterstones, Blackwells. - Managed UK pricing on products reporting on front/back list key performers, suggesting prices changes depending on factors such as paper costs, print runs margins, currency trends. - Led business development on eBook platform for B2C catalogue, involved cross department liaison with work on rights agreements and third-party suppliers. - Implemented a comprehensive PR plan at international conferences including establishing the ‘David Riley Award for Innovation in Business English (in memory of an influential Macmillan Education Publisher). - Sales owner for new Customer Relationship Management system in order to professionalise customer data capture and improve effective rep coverage, software still effective today.

- Built top line revenues and market share to 14% in high-margin sales regions like UK and Germany, led the sales and promotional activities for the English Language Teaching products. - Introduced robust market research to secure publishing investment for the region, developing and presenting the business rationale for publishing investments including lucrative Swiss cantonal projects (now in their 11th adoption cycle).

- Coordinated all sales and promotional activities for ELT products, visited distributors, institutions and private language schools to promote the catalogue across the UK, Ireland and Malta. - Actively ran training sessions at national conferences and educational events, worked actively on building the Macmillan Education reputation within in the network of regional school groups.

- Sales representative (maternity cover) with a main focus on visiting customers across the south of UK, Wales and Ireland. - Set up product events to promote the key titles at institutions and bookshops.

During these seven years I taught English as a foreign language in some beautiful places. I taught to all ages and levels including exam preparation and one-to-one business students. I ran teacher training and resource preparation programmesincluding developing my own lesson ideas. I also worked on summer schools as a teacher and social organiser. I taught at:Kingsway Language Centre, Worcester; International House Recife, Brazil International House Prague, Czech Republic; Abbey International School, Malvern Encounter English, Porto, Portugal; International House, Opole, Poland