Jo Jack Email & Phone Number

London, United Kingdom

London, United Kingdom

January 2019 - December 2019Float PAFebruary 2018 - January 2019Legal PA in the Disputes TeamMay 2017 - January 2018Business Support Desk ConsultantProviding support to the business during testing and the introduction of a new financial and practice management system.October 2016 - May 2017Float PAProviding PA support in the Employment, Incentives and Pensions, Finance and Real Estate DepartmentsOctober 2013 - October 2016Legal PA - Pensions Providing PA support to the Group Head and various Associates

Audio, copy typing, amending correspondence, notes, witness statements, agreements etc. Maintaining filing (hard and soft copy), preparing bundles and associated forms and court documents, creating bibles, adhering to money laundering and accounting procedures, diary management, travel arrangements, maintenance of client database, generally assisting the fee earners with all administrative matters and supporting other PAs within the firm

Dual role providing secretarial and pa support, as well as coordinating and supervising the Real Estate and Corporate Departments, tasks include ensuring the flow of work is smooth and efficient, keeping records, ensuring there is adequate cover, be focal point for the dept for new instructions and day to day office coordination together with general PA support

Secretarial Manager - May 2008 - July 2011First line manager Commercial/IP Departments for 27 PAs/Document Specialists and for several months I assisted the firm by managing the Real Estate Group PAs. I was, at that time, managing 46 PAs. As well as general management my duties include:organisation of cover and supervising together with managing all absences;identifying best working practices for the team and continuously reviewing procedures to ensure the best possible client service;assessing all performance management issues;requesting, collating, presenting feedback for all PAs, holding appraisals, liaising with HR and other Secretarial Managers to moderate grades across the firm;holding team meetings, communicating departmental and firm news, providing forum for open discussion;holding regular 1-2-1 meetings with PAs to discuss their objectives and their progression towards them and identifying any training needs;holding team meetings, communicating departmental and firm news, providing forum for open discussion;regular meetings with Group Head and Ops Group Heads;recruiting into vacant team roles;assessing overtime requirements;implementing new procedures and managing change;giving presentations to new trainees on how to use a PA effectivelyMay 2003 - May 2008PA in Media, Communications and Technology DepartmentWorking for Partner and other fee earners and dealt with a consistently heavy workload including correspondence, document production, filing, general administration, billing, risk management and compliance, diary management, complex travel arrangments, inbox managementOct 2001 - May 2003Float Secretary working in various departments including Property, Corporate, Litigation, MCT and HR. I also worked for the Managing Director and the Senior Partner.Aug 1999 - Oct 2001Secretary Property Dept working for solicitor, trainee solicitor, PSL, dealing with usual property documents and searches

Scottish Higher National Diploma, Secretarial Studies

Education record