Jo Lang Email & Phone Number

New York, United States

Tokyo, Jp

Serve as AI Champion, leading stakeholder education and adoption within Global Trade and Transaction Banking through workshops and ongoing AI/ML market research to support strategic investments and deal sourcing.Drive the development and commercialization of digital services and partnerships to differentiate SMBC, grow customer wallet share, and generate high-margin revenue streams. Spearheaded collaboration between global trade finance and transaction banking teams to secure senior management support for AI/ML-native working capital solutions and designed internal tools to streamline supplier onboarding, reducing costs by over 60%.Lead competitive market research and Fintech partnerships by implementing a sourcing and assessment framework, conducting Voice of Customer (VoC) workshops, and collaborating with internal innovation labs and Silicon Valley Labs to identify and structure investment opportunities and market-ready solutions.

Tokyo, Jp

Vice President, Digital Trade and Research | Sumitomo Mitsui Banking Corporation (SMBC)Leveraged expertise in technology, payments, trade, and supply chain to drive the digital transformation of SMBC’s global trade finance and transaction banking businesses.Key Accomplishments: • Optimized Supply Chain Finance: Redesigned transaction and payment flows, reducing costs by over $1M annually and increasing revenue by $10M+ with minimal system investment. • Strategic Initiative Management: Introduced a project management framework to prioritize, manage, and report digital initiatives to senior leadership. • Partnership Development: Collaborated with Front Office teams to identify and execute deals with third-party partners, driving business growth. • Global Collaboration: Structured and executed an MOU with a leading financial institution to advance select digital trade initiatives.

North Bethesda, Md, Us

Product management lead and financial services subject matter expert with focus on building offerings for Xometry’s network of machine shops and small manufacturers.• Spearheaded the design and launch of Xometry Pay, an API-first POS and managed payments platform for Xometry’s machines shops with the ability to support multiple payment methods and providers, starting with Stripe Connect and TreviPay, a business credit provider• Released Fastpay, an early invoice payment program for suppliers that need immediate access to their capital• Upgraded Supplier Shop Finances experience with redesigned dashboard, communications and enablement for supporting operations team; resulted in more than 50% reduction in Shop Finances-related support tickets

Projects • PierX, joint venture with Red Hook Container Terminal (RHCT) to design and develop traffic management system to drastically reduce truck turn times, automate gate ticketing, and manage equipment interchange; Pilot slated for Q2 2020 with plans to commercialize offerings• Truckerr, Designed and delivered prototype of mobile app for drayage truck drivers to track, verify and prove actual terminal turn times, including entry and exit gate waiting times; conducted stakeholder interviews and UX research across mid-sized drayage trucking organization, including management

London, Gb

Spearheaded launch of R3 Lab and Research Centre (‘LRC’), a platform for cross-industry product development and research; generated 10+ MM within first year and delivered first of its kind, side-by-side comparison of 5 major Blockchain providers, featured in Business Insider, NY Times, WSJ - Collaborated with Bank of Canada, Payments Canada, and top 5 Canadian banks to pilot Central Bank-issued digital currency platform (’CADcoin’)- Led cross-industry initiative with stakeholders from Bank of America, ING, RBS, Wells Fargo, and UniCredit to prototype distributed real-time, cross-asset clearinghouse; Presented at European Central Bank with 25+ Central Banks in attendance

London, Gb

Accelerated promotion within 1 year from Senior Associate to Director; founding team member of first Blockchain consortium with 70+ members

Co-founder and Market Development lead for cryptocurrency/Blockchain startup focused on cross-border payments.- SIBOS Innotribe 2014 Winner (October 2014)- Selected for and completed StartupBootcamp Fintech (London, UK, Fall 2014)

London, Uk, Gb

Successfully sought out and assumed leadership roles for both internal and external strategic initiatives within Capco’s Banking, Wealth, & Investment Management practice- Ran PMO multi-program portfolio-level initiatives for Investment Strategy & Product Management; responsibilities included documentation management and reporting for internal and external auditors- Led Ultra High Net Worth research to build firm’s global Wealth & Investment Management strategy- Designed and delivered end-to-end in-depth training materials for various end-users to ensure successful adoption of new systems across global wealth management firm; built intranet site to deliver internal communications and training content across organization

New York, Ny, Us

Delivered operations and technology process maps for strategic transformation initiatives- Identified reengineering opportunities within client’s billing & collections processes to increase revenue by 7%- Contributed to development of reporting & analytics strategy for major insurance firm- For Billing and Collections Reengineering initiative for Global leader in Information & Legal Services ; Identified inefficiencies in client’s billing, payment, and collections processes; created end-to-end Microsoft Visio process maps, used to help shape reengineering recommendationsBusiness Development- Contributed to sales pitches for EXL’s Legal Services Optimization- Catalogued sales presentations and case studies; built database with site agnostic access

New York, Ny, Us

Received Summer Social Action Award from Swarthmore college; developed and piloted 4th grade social studies program; original content and techniques to be incorporated into teachers’ professional development workshop and redesign of middle school social studies curriculum

New York, Ny, Us

Created innovative lesson plans to enrich core reading, writing and math curricula, including writing through comic storyboarding and World’s Fair, integrating research, writing and oral presentations

B.A. Honors, History; German Studies

Duke In Berlin, Fall 2009

Education record