ntegra is a business focused IT consultancy & services provider. We believe in putting our clients’ success at the heart of everything we do and making a positive difference through helping our clients transform their business and maximise their investments in information and communications technologies.

Jo’s role was initially to help design and set up a Citrix Provisioning process, which developed into tracking all local market Citrix demands and managing specific demands through the process;• Design, continuous improvement and maintenance of detailed demand trackers, statistics tables, management and stakeholder level reports• Delivery Manager for some requests, the role required liaising with internal technical resources completing assessments, understanding of the process , clear… Show more Jo’s role was initially to help design and set up a Citrix Provisioning process, which developed into tracking all local market Citrix demands and managing specific demands through the process;• Design, continuous improvement and maintenance of detailed demand trackers, statistics tables, management and stakeholder level reports• Delivery Manager for some requests, the role required liaising with internal technical resources completing assessments, understanding of the process , clear communication with the customer, management status reports• Co-Ordination of multiple teams to ensure all parties had a mutual understanding of priorities, individual tasks, risks and issues; all to meet high priority Go Live dateKey Skills: Understanding of process design, clear communication at multiple levels, project management Show less

Jo was Delivery Manager for a key Vodafone Programme (NewCo) which required the close management of requirements for third party access into the Vodafone network via the ACG Portal;• Daily progress meetings with the third party responsible for the programme’s systems integration for updates on current deliverables, new requirements and pipeline• Management of multiple deliveries (over 80 to date) of varying complexities, pre and post approval using the Vodafone Demand Management tool… Show more Jo was Delivery Manager for a key Vodafone Programme (NewCo) which required the close management of requirements for third party access into the Vodafone network via the ACG Portal;• Daily progress meetings with the third party responsible for the programme’s systems integration for updates on current deliverables, new requirements and pipeline• Management of multiple deliveries (over 80 to date) of varying complexities, pre and post approval using the Vodafone Demand Management tool IRIS• Training end users and administrators in ACG and Vodafone processes to allow them to be self-managing• Defect and Issue resolution throughout the life-cycle of a piece of work; Implementation, Pilot Testing, Go Live, Support and Hand over to Vodafone BAUKey Skills: Project management, MS Project, clear communication, ACG and Identity management Show less

Implementation Lead for 10 Vodafone suppliers’ migration onto the Access Control Gateway portal, providing access to the Vodafone network;• Responsible for delivering all elements of project; Meeting Business Requirements, ACG User accounts, Citrix groups, Command Line Applications, connectivity, testing and defect management• Development and running of multiple training sessions for internal and external users including user guides• Tracking of milestones, project tasks progress… Show more Implementation Lead for 10 Vodafone suppliers’ migration onto the Access Control Gateway portal, providing access to the Vodafone network;• Responsible for delivering all elements of project; Meeting Business Requirements, ACG User accounts, Citrix groups, Command Line Applications, connectivity, testing and defect management• Development and running of multiple training sessions for internal and external users including user guides• Tracking of milestones, project tasks progress, inter-dependencies, dependencies, resource constraints • Work closely with Vodafone Security and Support teams throughout requirements gathering and approvals of requirements to ensure delivery meets constraintsKey Skills: Sun Microsystems ACG and IDM account management, Connectivity matrices, firewalls, Training Show less

• Preparation of weekly “flash reports” and monthly financial and progress slides for the Programme board, stakeholders and project managers, along with Risk and Issue Management at Project and Programme level• Management of £4.3M of external spend, purchase orders and invoicing, monthly variance reporting and submission of budgets within “Central” toolKey Skills: Financial tracking, MS Excel, Easybuy, Central, Plan management, MS Project, clear communication

40 day work order extended from specific deliverables to full-time Transition Manager and Test Manager role for Strategic ACG. The role required documentation of the workflow process for third party access account approvals, design of User transition plan , production and implementation of detailed test plan and defect management

Jo was brought in to support the AD&M Programme Manager and Work stream Leads with reporting, project and programme planning, risk and issue management, meeting management. The role evolved to cover financial tracking, flow diagrams, meeting presentations, minutes and actions and process documentation.

Within the original contract term of 6 weeks, Jo was able to add significant value to the Programme as a Junior Project Manager for a large and highly complex Billing Integration Programme. This role developed into PMO lead as the Programme requirements grew to approximately 35 resources, 6 external third parties and a budget of £16M.