- Designated safeguarding lead, offering support, advice and overseeing safeguarding reporting by volunteers and staff. - Responsible for organisation's policies and procedures, ensuring they are kept up to date, and communicated to across all relevant parties. - Create, administer and deliver all volunteer training, both online and in person. Currently this includes Induction training, Safeguarding adults at risk (level 1), Befriending someone with dementia, Listening skills… Show more - Designated safeguarding lead, offering support, advice and overseeing safeguarding reporting by volunteers and staff. - Responsible for organisation's policies and procedures, ensuring they are kept up to date, and communicated to across all relevant parties. - Create, administer and deliver all volunteer training, both online and in person. Currently this includes Induction training, Safeguarding adults at risk (level 1), Befriending someone with dementia, Listening skills, Maintaining boundaries and Supporting mental wellbeing. - Line manage 3 team members and support the scheme manager when needed. - Involved with fundraising and awareness events and activities throughout the year.- Have delivered Maintenance Cognitive Stimulation Therapy courses for people living with Dementia and supported their carers. Show less

• I completed the assessment process with people referred to the service to evaluate their needs holistically, with a focus on loneliness and isolation. • I worked in partnership with other organisations to meet any other needs the person may have. • I was responsible for the client side of the 1 to 1 befriending service, supported all clients long term and helping them access other services as their needs evolved. • I created, administered and delivered the training program for all… Show more • I completed the assessment process with people referred to the service to evaluate their needs holistically, with a focus on loneliness and isolation. • I worked in partnership with other organisations to meet any other needs the person may have. • I was responsible for the client side of the 1 to 1 befriending service, supported all clients long term and helping them access other services as their needs evolved. • I created, administered and delivered the training program for all volunteers, from induction training to specific skills development.• As part of the team, I organised regular fundraising and awareness events to promote our work throughout the borough. Show less

• Developed a community-based support service for people aged 50+, experiencing loneliness and isolation, mental or physical health problems and other barriers to accessing their community.• Main aim was to support older people’s involvement in community-based activities to aid their independence, improve their quality of life and delay need for statutory service interventions. Working 1 to 1 with clients to ensure a personalised service tailored to their needs. • Worked in partnership… Show more • Developed a community-based support service for people aged 50+, experiencing loneliness and isolation, mental or physical health problems and other barriers to accessing their community.• Main aim was to support older people’s involvement in community-based activities to aid their independence, improve their quality of life and delay need for statutory service interventions. Working 1 to 1 with clients to ensure a personalised service tailored to their needs. • Worked in partnership with local small community groups and larger voluntary organisations and charities to encourage the inclusion of 'hard to reach' people, and to help them boost their volunteer numbers. • Acted as an advocate for older people's interests in several community forums.• Monitored and evaluated the service to ensure effective delivery of outcomes, and reported directly to a multi-disciplinary steering committee. Show less

I commissioned and negotiated care packages from inhouse and external providers on behalf of the PCT and the council. The role also involved monitoring providers and acting on complaints received. I worked with service users, their carers and families, care managers and other professionals to coordinate for best outcomes.

Working within a competitive fashion retail industry, I managed a staff of 40+ to achieve sales targets+ 15%Key skills needed: Team leadership and motivation, customer service, creative merchandising, managing POS software, recruiting and training permanent and seasonal team members and liaising with international head office team.

Employed on a short term contract to maximise profits during the last quarter of outlet contract and to shut down the unit efficiently. I retained staff to achieve targets during high season sales, and to coordinate the store closure.

In this fashion retail company I progressed from Deputy Manager of the Reading store to Area Manager covering the South East, including the flag ship London branches.

After working part time in the Portsmouth store whilst I was at university, I was offered a management position in the Reading store after graduation.