Jo Mclaughlin Email & Phone Number

I support businesses to focus on what they are passionate about by taking care of their client management and administration tasks for them. I would love to hear from you to discuss how I can best help free you up so that you can grow your client base to move your business forward faster!I am all about organisation, communication, quality, enthusiasm, integrity while being professional and very dedicated at the same time.How can I help you?CLIENT RELATIONSHIP MANAGEMENTSupport in all aspects of your client management and communication; problem solving client queries on all platforms; program support for online programs; set up and hosting group zoom calls & webinar support; onboarding/offboarding management; obtaining testimonials to incorporate into your marketing campaigns and referrals to grow your business fasterADMINISTRATIONEmail support, calendar management, webinar support, graphic creations for social media and online training such as worksheets etc, basic invoicing skillsSOCIAL MEDIA SUPPORTClient support/feedback & answering of client queries in Facebook groups/Instagram/LinkedIn, creation of graphics across all your platformsTEAM MANAGEMENTSupervising and training of all new contractors and employees.................................................................................................• 19 years experience in the Advertising Industry in various roles• 12 years experience in the Client Relationship Manager / Administration Industry in various roles• Excellent customer service and administration skills• Great team member while having the maturity to work alone as required• Natural confidence in creating relationships and supporting people• Organised, proactive & proficient with attention to detail• Can adjust quickly and problem solve any given situation, while using a friendly manner• Language = English; basic GermanAdmin/ CRM experience:• Google Suite• Calendar management• Calendly• Microsoft Office• Email management• ClickUp• LastPass• Slack• Asana• Trello• Dropbox• Zoom• Kartra• Active Campaign• Handbrake• Descript• Loom• Remarkable• Stripe• Xero• World Time Buddy• HelloSIgn• Facebook / Messenger• ManyChatSocial media/marketing platform experience:• Facebook• Instagram• LinkedIn• Canva• Abode Suite• MailchimpI am happy to provide a current resume, and references, as needed.Based in Adelaide, Australia and I currently have flexibility to work during Monday-Thursdays. I look forward to hearing from you to help you on any upcoming projects that you may have!

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  Unley High School