Jo Palmer Email and Phone Number
Jo Palmer work email
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Jo Palmer personal email
I am a senior analyst with more than 15 years experience providing customer insight and operational reporting within the Finance Industry. My various roles encompassed providing analytical support in the areas of sales and service performance, customer strategy, operational risk and, in my current role, insurance. This builds on 10 years in the Oil Industry in mostly analytical roles.
Fidelity Life Assurance Company Limited
View- Website:
- fidelitylife.co.nz
- Employees:
- 450
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Product Analytics And Insights ManagerFidelity Life Assurance Company LimitedWellington, New Zealand
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Product Analytics & Insights ManagerFidelity Life Assurance Company Limited Mar 2022 - PresentWellington, Wellington Region, New Zealand
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Product Analytics & Insight ManagerWestpac New Zealand Limited Sep 2016 - Mar 2022Wellington & Wairarapa, New ZealandSupport the Insurance retention and product strategy by delivering key customer insights. Provide regular, timely, and ad-hoc reporting and identify issues and opportunities related to product portfolio performance and strategies. Support the team to consistently seek opportunities to streamline and improve processes and customer experiences. -
Sales & Service Analytics ManagerAnz Jul 2014 - May 2016WellingtonProvided analytical solutions (both ad hoc and ongoing reports) for internal customers e.g. Sales & Service Performance, Customer Strategy projects and Operational Risk. -
Business Banking Senior AnalystAnz Jul 2011 - Jul 2014WellingtonProvided analytical support (both ad hoc and ongoing reports) for internal customers: Business Banking Head Office, Business Banking Regional staff and approx. 700 Frontline BB staff.
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Senior Marketing Information Analyst - Sku SpecialistLoyalty New Zealand Mar 2011 - Jul 2011Wellington & Wairarapa, New ZealandResponsible for supporting New World related initiatives such as SKU data table development, support for pre campaign analysis and post campaign reviews. -
Customer Insights ManagerAnz Mar 2008 - Mar 2011Wellington & Wairarapa, New ZealandProvided analytical support for ad hoc queries from internal customers mostly looking to inform tactical and strategic projects relating to Retail banking customers
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Customer Insight AnaystAnz Feb 2007 - Apr 2008Wellington & Wairarapa, New ZealandResponsible for providing analytical support for ad hoc queries from a range of internal customers mostly looking to inform tactical decisions/projects relating to Retail customers.
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Customer Management Business AnalystNational Bank Of Nz Feb 2002 - Feb 2007Wellington & Wairarapa, New ZealandInitially the role was responsible for design and delivery of all Customer Management reporting. Later, with appointment of a reporting analyst, this role evolved to become primarily focussed on ad hoc analysis to support projects undertaken by Customer Segment Managers and proactive development of new reporting. -
Retail Markets Business AnalystNational Bank Of Nz Feb 2001 - Feb 2002Wellington & Wairarapa, New ZealandAnalytical support for a variety of projects. These projects aimed to utilise and integrate the available data to enhance the marketing functionality within the bank.
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Tertiary Ownership Monitoring Unit Business AnalystMinistry Of Education Apr 2000 - Dec 2000Wellington & Wairarapa, New ZealandAt the time, the Tertiary Ownership Monitoring Unit (TOMU) of the Ministry of Education monitored the performance of the 38 publicly owned Tertiary Education Institutions (universities, institutes of technology, polytechnics and wananga), and several education Crown entities. Each analyst had a portfolio of Institutions to monitor. -
VariousShell 1989 - 1999Wellington & Wairarapa, New ZealandGraduate Development Programme:Industrial Chemist (1989)Marketing Assistant - Imports & Exports (Robert Chemicals Ltd)Transport Planning & Development OfficerStrategic Planning AnalystPersonnel OfficerRetail Operations Analyst (1998-1999)
Jo Palmer Skills
Frequently Asked Questions about Jo Palmer
What company does Jo Palmer work for?
Jo Palmer works for Fidelity Life Assurance Company Limited
What is Jo Palmer's role at the current company?
Jo Palmer's current role is Product Analytics and Insights Manager.
What is Jo Palmer's email address?
Jo Palmer's email address is pa****@****a.co.nz
What skills is Jo Palmer known for?
Jo Palmer has skills like Customer Insight, Data Analysis, Segmentation, Analytics, Data Mining, Sas, Marketing, Sas Programming, Analysis, Customer Analysis, Predictive Modeling, Predictive Analytics.
Who are Jo Palmer's colleagues?
Jo Palmer's colleagues are Greg Nelson, Hamish Anderson, Chirima Paulyn, Eden Browne, Johan Van Der Westhuizen, Aliza Shah, Damini Verma.
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