Jo Purdy Email & Phone Number

Edinburgh, Scotland, United Kingdom

• Business Development manager.
• Legal advice.
• Costs.
• Recoveries.
• Civil Litigation.
• Commercial Litigation.

Edinburgh, Scotland, United Kingdom

• Day-to-day Team supervision of a team focussed on a large high profile defended litigation project for a leading UK financial services client.
• Allocating new instructions to the Team and ensuring that the client KPIs are met.
• Daily and weekly client reporting.
• Team queries and problem solving.
• Drafting casework for defended cases under England and Wales’s legal jurisdiction.
• Negotiating settlement of Claims.

Edinburgh, Scotland, United Kingdom

• Day to day management of paralegals and recoveries agents clients with a portfolio of work in multi jurisdictions. (Scotland, Northern Ireland and England & Wales.)
• Allocating work and ensuring that it is compliant.
• Client on boarding process.
• Client reports on a daily, weekly and monthly basis, weekly transaction reports, weekly and monthly recoveries forecasting, recoveries reports.
• Preparing weekly pre-bills and weekly recoveries sweeps for clients.
• Preparing adhoc weekly reports - complaints, vulnerable customers and disputes for clients.

Edinburgh, Scotland, United Kingdom

• Client Relationship Manager.
• Role model for delivering exceptional customer service.
• Contributing positively to the overall performance of my department through effective leadership.
• Responsible for inspiring, motivating and developing teams in achieving the department objectives.
• Experience of coaching diverse, multi-functional teams.
• Understands and has knowledge of various coaching techniques.

Edinburgh, United Kingdom

• Team Leader, Recoveries Services Group, Edinburgh.
• Fully responsible for the day-to-day running of the Financial Services Team. Supervisors, paralegals, recoveries agents and admin staff.
• Fully responsible for allocating work, providing advice on complex legal queries, monitoring recoveries, setting daily, weekly and monthly targets, drafting daily, weekly and monthly reports to a number of debt.
• Monitoring my Team’s development and providing feedback re: individual performance, recoveries and development in monthly 1-2-1 meetings.
• Working with our Business Assurance Team, Compliance Teams and our Learning and Development Teams.
• Working with the Compliance Partner and play an active role in our Risk and Compliance Forum.

Edinburgh, United Kingdom

• Paralegal Team Leader in a busy Debt Recovery team representing the largest financial institutions in the UK.
• Responsible for a significant case load involving all areas of debt recovery including pre-litigation unsecured and secured debt, commission based recoveries, guarantee obligations, business cases with both commercial.
• Supervise, mentor and support the paralegals within my team.
• Recognise and manage risk effectively.
• Ensure the best working practices are adhered to by myself and my team.
• Behave professionally at all times by demonstrating professional and ethical conduct.

Parliament House, 1 Parliament Square, Edinburgh

• Keepers Office responsibilities:
• Fixing all civil court hearings.
• Recording the Judges expenses.
• Recording statistics and dealing with any queries in relation to the allocation of all hearings including proofs and proof before answer, starred and un-starred motions and interdicts.General Department E – L section.
• Processing any work brought to the office by court runners, solicitors, party litigants, was legally sound whilst working closely with the Depute Clerks.
• Ensuring my work section was organised, productions were obtainable, and dealing with any questions/queries and offering advice/recommendations as required.

Edinburgh Castle, Castle Hill, Edinburgh

• Tour guide and customer services representative.

South East Asia

• Traveling around South East Asia.
• Thailand, Cambodia, Laos, China, Japan and North Korea and South Korea.
• Volunteer English teacher at Siem Reap, Cambodia, November to December 2003.

Suseong District, Daegu, South Korea

• Teaching English as a foreign language to Korean students 3 -16 years old, in a private school. (Ding Ding Dang, Children's English School, Siji, Suseong District, Daegu, South Korea.)
• Teaching English as a foreign language to Korean adults, university students and professional people of all ages privately.
• Coaching Korean mothers on specific areas of conversational English to assist with their children's English development.
• Responsible for hiring English teachers to assist me with my own business teaching private lessons. Based in the Siji and Geonsan areas of Daegu, I was responsible for providing additional one on one mainly.
• Coaching high school and university students on specific areas of conversational English in preparation for exams.
• Coaching business people on specific areas of conversational English in preparation for business development.

Llb, Scots Law, 2.1

Activities and Societies: • Editor of the Edinburgh Napier University Law Review September 2012 to July 2014. • Edinburgh Napier.

Specialist Paralegal Qualification, Banking, Pass

• Pre-litigation procedures for Unsecured Borrowing including negotiation skills, • Raising Court action for Unsecured Borrowing. (Small.

Post Graduate Diploma, Newspaper Journalism

Achieving skills in feature writing, investigative journalism, and law of journalism, editing and magazine production.

Ba (Hons) Social Sciences, Psychology, Sociology And Economics, 2.1