Jo R. Email & Phone Number

In support of the Sales and Marketing Group, ensure successful customer profile management across multiple systems (Salesforce CRM, eRPM, AGS, etc), with focus on alignment to master data strategy. A global role, with accountability to stakeholders across a variety of regions and functional groups. Additionally, responsible for managing and further defining the processes by which additions and modifications are made to the company’s customer information systems, and for facilitating adherence to data governance standards.

Placerville

New Morning is an experienced non-profit organization that has provided a safety net of services to troubled youth and their families on the Western Slope of El Dorado County since 1970. Over 30 staff members provide a full range of services addressing family dysfunction. Implemented billing system configuration/process, streamlined the data extract process to direct access to the application database, streamlined service event booking process. Enabled online document completion by Clients.

Folsom, Ca

Manage Cloud Integraton busienss function plus Application Perforance Management (APM) team. This includes developing and implemnting 3 year strategy for APM, parterning and owning Hybird Cloud third party hosting business model and funding.

IT Manager of Global Outsourcing group resposponsible for approx 35 employees across the US, Israel and India. Organization provides staff augmentation and outsourcing contingent workforce to Intel Business Units

Various IT roles covering developer, project/program manager and functional manager across data warehouse, SAP BI and enterprise business computing. Positions both in the U.K. and in the U.S.

Folsom, Ca

Working in IT Engineering resposible for the end to end hosting platform service. This includes service strategy and design, cost, value and health. The service utilizes the ITIL foundation framework and is managed across IT architecture, engineering and operations through a matrixed team.

Maom

Bsc