•Trained, coached and led a team of new associates on product knowledge, brand awareness delivering superior customer service stressing the importance of quality and attention to detail. •Conducted meetings, set daily goals and agendas and monitored daily cash intake. Set priorities and timelines daily to meet company objectives within the specified deadline. •Budgeted payroll; prepared weekly team schedules to ensure adequate coverage while remaining within budget. •Maintained budgets, schedules, training and goals utilizing Mac OSX, Microsoft Office and Google applications. Accomplishments:Expertise in training, management and delivering excellent customer service, provided the ability to travel and support new store openings.

•Developed strategic and operational plans to promote products for the location; managing the execution, and measuring results.•Assisted Manager in coaching and mentoring employees on policy, procedure, and development opportunities. Assisted in administering performance evaluations.•Trained, motivated and inspired team to high performance while focusing on exceptional customer service. Accomplishments:Led a successful and goal-oriented team to optimize productivity and maximize sales

•Managed and coordinated daily store operations and team activities while ensuring all team members were engaged in promoting and selling products maintaining a focus on outstanding client service.•Maintained accurate records and receipts for all products sold and ensure that cash registers and money intake balance daily. •Conducted product knowledge, sales motivation, loss prevention, and employee benefit plan training. Accomplishments:One of the Top 10 associates company-wide selected to travel for comprehensive management training

•Oversee daily merchandising, planning and execution, shipments, reporting, loss prevention, and customer service.•Monitored daily payroll planner and adjusted schedule as needed. •Generated and analyzed reports, making necessary product placement/adjustments based on selling and field merchandise reports.•Assisted the Store Manager with new associate selections, new hire documents, training, and ensuring stockroom activities met safety requirements. Accomplishments:Promoted twice due to my ability to maximize productivity and revenue