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Jo Shock is listed as Streamlining client onboarding, delivery & offboarding | Get confident in your processes, software & automations | Save time and free up headspace with your 1 to 1 clients at Streamlines Virtual Support, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jo Shock.
Jo Shock previously worked as Owner at Streamlines Virtual Support and Freelance editor/proofreader at Freelance. Jo Shock holds Bsc, Maths With Computer Science, 1St from University Of Southampton.
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You’re an expert service provider, but working with your 1 to 1 clients feels overwhelming. You've got cobbled-together systems and you always wonder if you're about to drop the ball on someone.You have too many pieces of the puzzle in too many different places, and it feels like your head (or inbox) might explode trying to hold it all together.I can help if you:• have a scattergun approach to onboarding or working with your clients• feel muddled because all your client information lives in your inbox, Google Docs, or even in your head• avoid promoting your services because interest from potential clients leaves you confused or overwhelmed about how to respond to them• know there are tasks you could automate or delegate – you’re just not sure which is best or where to start• know you're either going to start forgetting things, or you're going to end up extremely stressed by everything you're trying to remember• chose a CRM (customer relationship management) system but know you're not making the most of it. Or maybe you’ve abandoned it.Client management is taking up more of your headspace than it should. You know there must be a better way that would be easier - and more efficient - for you and your clients.I’m here to help you create an effective 1 to 1 client management journey in your business. By combining clear processes with the right tech and outsourcing options for you, you will go from cobbled-together and struggling to handle all the balls... to working calmly and efficiently with all your clients!--------Now there's one more thing you should know:You'll never hear me evangelising about any particular apps because I firmly believe there's no such thing as one-size-fits-all when it comes to software. Every business owner is different and we all have different clients, which is why I first work with you to get your client management processes right, before tailoring any software recommendations for your needs and helping you to understand how it can work for you.If you'd like to free up your headspace with improved client management processes and systems, send me a DM to chat about how I can help you get there.
Listed skills include Publishing, Copy Editing, Proofreading, Academic Publishing, and 22 others.
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A career timeline built from the work history available for this profile.
Glasgow, United Kingdom
Making client management simpler for 1 to 1 service providersJan 2021 - PresentOnline Business Manager/Tech Virtual AssistantJan 2015 - PresentSupporting a wide range of online business clients, including systems support, streamlining processes, recruitment, email management and customer support.
Glasgow, United Kingdom
Development editing, copy editing and proofreading across a variety of secondary education subjects, with a particular speciality in maths. Clients included OUP, CUP, Pearson, Hodder Education and Collins.
London, United Kingdom
Matched and supported mentors and mentees, working with other mentoring co-ordinators to create matches across UK divisions.
London, United Kingdom
Championed learning and development opportunities and improved employees’ access to and knowledge of formal and on-the-job training to meet their development needs. Built a portal on the internal social networking platform to create consistent, open access to this information, and created communications and materials to keep teams up to date on.
London, United Kingdom
Management of editorial teams. Responsible for workload, development needs and day-to-day support, recruiting for and building new teams, keeping motivation high and empowering team members.Management of members of the administrative team, driving the establishment of a supportive team ethos across two sites, improving current processes and implementing.
London, United Kingdom
Responsible for setting up editorial projects, including working with authors and editing multiple titles and product types for UK secondary and vocational markets.
Oxford, United Kingdom
Edited and managed the production of student and teacher books and digital products for the UK and Caribbean secondary school maths markets.
Oxford, United Kingdom
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Jo Shock works for Streamlines Virtual Support.
Jo Shock is listed as Streamlining client onboarding, delivery & offboarding | Get confident in your processes, software & automations | Save time and free up headspace with your 1 to 1 clients at Streamlines Virtual Support.
Jo Shock is based in United Kingdom, United Kingdom, United Kingdom while working with Streamlines Virtual Support.
Jo Shock has worked for Streamlines Virtual Support, Freelance, Pearson Plc, Pearson, and Harcourt Education.
You can use AeroLeads to view verified contact signals for Jo Shock at Streamlines Virtual Support, including work email, phone, and LinkedIn data when available.
Jo Shock holds Bsc, Maths With Computer Science, 1St from University Of Southampton.
Jo Shock is listed with skills including Publishing, Copy Editing, Proofreading, Academic Publishing, Editorial, Editing, Manuscript Development, and Management.
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