Jo Shock

Jo Shock Email and Phone Number

Streamlining client onboarding, delivery & offboarding | Get confident in your processes, software & automations | Save time and free up headspace with your 1 to 1 clients @ Streamlines Virtual Support
Jo Shock's Location
United Kingdom, United Kingdom
Jo Shock's Contact Details

Jo Shock personal email

About Jo Shock

You’re an expert service provider, but working with your 1 to 1 clients feels overwhelming. You've got cobbled-together systems and you always wonder if you're about to drop the ball on someone.You have too many pieces of the puzzle in too many different places, and it feels like your head (or inbox) might explode trying to hold it all together.I can help if you:• have a scattergun approach to onboarding or working with your clients• feel muddled because all your client information lives in your inbox, Google Docs, or even in your head• avoid promoting your services because interest from potential clients leaves you confused or overwhelmed about how to respond to them• know there are tasks you could automate or delegate – you’re just not sure which is best or where to start• know you're either going to start forgetting things, or you're going to end up extremely stressed by everything you're trying to remember• chose a CRM (customer relationship management) system but know you're not making the most of it. Or maybe you’ve abandoned it.Client management is taking up more of your headspace than it should. You know there must be a better way that would be easier - and more efficient - for you and your clients.I’m here to help you create an effective 1 to 1 client management journey in your business. By combining clear processes with the right tech and outsourcing options for you, you will go from cobbled-together and struggling to handle all the balls... to working calmly and efficiently with all your clients!--------Now there's one more thing you should know:You'll never hear me evangelising about any particular apps because I firmly believe there's no such thing as one-size-fits-all when it comes to software. Every business owner is different and we all have different clients, which is why I first work with you to get your client management processes right, before tailoring any software recommendations for your needs and helping you to understand how it can work for you.If you'd like to free up your headspace with improved client management processes and systems, send me a DM to chat about how I can help you get there.

Jo Shock's Current Company Details
Streamlines Virtual Support

Streamlines Virtual Support

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Streamlining client onboarding, delivery & offboarding | Get confident in your processes, software & automations | Save time and free up headspace with your 1 to 1 clients
Jo Shock Work Experience Details
  • Streamlines Virtual Support
    Owner
    Streamlines Virtual Support Jan 2015 - Present
    Glasgow, United Kingdom
    Making client management simpler for 1 to 1 service providersJan 2021 - PresentOnline Business Manager/Tech Virtual AssistantJan 2015 - PresentSupporting a wide range of online business clients, including systems support, streamlining processes, recruitment, email management and customer support.
  • Freelance
    Freelance Editor/Proofreader
    Freelance Nov 2013 - Nov 2019
    Glasgow, United Kingdom
    Development editing, copy editing and proofreading across a variety of secondary education subjects, with a particular speciality in maths. Clients included OUP, CUP, Pearson, Hodder Education and Collins.
  • Pearson Plc
    Mentoring Co-Ordinator
    Pearson Plc Jan 2013 - Oct 2013
    London, United Kingdom
    Matched and supported mentors and mentees, working with other mentoring co-ordinators to create matches across UK divisions.
  • Pearson Plc
    Learning Champion
    Pearson Plc Sep 2012 - Oct 2013
    London, United Kingdom
    Championed learning and development opportunities and improved employees’ access to and knowledge of formal and on-the-job training to meet their development needs. Built a portal on the internal social networking platform to create consistent, open access to this information, and created communications and materials to keep teams up to date on opportunities.
  • Pearson
    Editorial Team Leader
    Pearson Mar 2009 - Oct 2013
    London, United Kingdom
    Management of editorial teams. Responsible for workload, development needs and day-to-day support, recruiting for and building new teams, keeping motivation high and empowering team members.Management of members of the administrative team, driving the establishment of a supportive team ethos across two sites, improving current processes and implementing new ones to maximise efficiency.Planned and ran editorial projects for the UK secondary schools market, requiring flexibility… Show more Management of editorial teams. Responsible for workload, development needs and day-to-day support, recruiting for and building new teams, keeping motivation high and empowering team members.Management of members of the administrative team, driving the establishment of a supportive team ethos across two sites, improving current processes and implementing new ones to maximise efficiency.Planned and ran editorial projects for the UK secondary schools market, requiring flexibility and hands-on editing to create high quality materials in a short time. Show less
  • Pearson
    Senior Project Editor
    Pearson Oct 2006 - Mar 2009
    London, United Kingdom
    Responsible for setting up editorial projects, including working with authors and editing multiple titles and product types for UK secondary and vocational markets.
  • Harcourt Education
    Managing Editor
    Harcourt Education Jun 2005 - Sep 2006
    Oxford, United Kingdom
    Edited and managed the production of student and teacher books and digital products for the UK and Caribbean secondary school maths markets.
  • Harcourt Education
    Editor
    Harcourt Education Sep 2004 - Jun 2005
    Oxford, United Kingdom

Jo Shock Skills

Publishing Copy Editing Proofreading Academic Publishing Editorial Editing Manuscript Development Management Content Development Online Publishing Editorial Product Development Books Line Management Project Coordination Team Management Educational Publishing Project Planning Project Delivery Scheduling Problem Solving Email Management Virtual Assistant Administration Social Enterprise Planning Organising

Jo Shock Education Details

Frequently Asked Questions about Jo Shock

What company does Jo Shock work for?

Jo Shock works for Streamlines Virtual Support

What is Jo Shock's role at the current company?

Jo Shock's current role is Streamlining client onboarding, delivery & offboarding | Get confident in your processes, software & automations | Save time and free up headspace with your 1 to 1 clients.

What is Jo Shock's email address?

Jo Shock's email address is jo****@****ail.com

What schools did Jo Shock attend?

Jo Shock attended University Of Southampton, Oxford High School Gdst.

What are some of Jo Shock's interests?

Jo Shock has interest in Planning, Virtual Assistant, Social Enterprise, Maths, Health, Systems, Children, Health And Fitness, Education, Learning And Development.

What skills is Jo Shock known for?

Jo Shock has skills like Publishing, Copy Editing, Proofreading, Academic Publishing, Editorial, Editing, Manuscript Development, Management, Content Development, Online Publishing, Editorial Product Development, Books.

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