Jo Thorne Email and Phone Number

management of sales team, cash & carry and stores, marketing design and implementation , recruitment, sales & customer service training, staff management, events planning and presenting educational and motivational events and shows.

Working with small to medium sized privately owned businesses to review all area's of their business, from financial, productivity , systems, staffing levels etc, followed by an Indepth presentation of my findings and the implementation of the development plans.

Delivering business based business solutions to salon owners and key staff members through seminars and 1-2-1 coaching. Developing new ideas to increase productivity, turnover, marketing solutions and staff retention.

Implementation of education plans for the education teams and sales force , working with "selective" key accounts and high profile salon groups to deliver bespoke education plans. Coaching and developing the luxury brand educators to ensure the highest level of brand knowledge was achieved, working closely with the product development and brand marketing teams in Germany.

I was part of a team of 3 that launched Schwarzkopf first Luxury care range. My initial role was to plan and implement the "role out" to the sales force by way of regional product launches , working very closely with Germany to ensure continuity of information . Once launched I worked closely with sales regions to hi light new and existing business opportunities. Once relationship developed I worked on a 1-2-1 basis with large profile salons and groups to increase their retail business through education, coaching and sales management .

Overseeing new business requests and opportunities for the Aveda salon brand.

Coaching senior and middle management to develop their sales teams, writing and delivering education to entire London banking sales force . Observing client interviews, delivering constructive but fair feedback ensuring that any development needs are hi lighted and required plan put in place