Jo Watson Email & Phone Number

London, United Kingdom

- Implementing and ensuring the effective application of Quality Assurance systems within Building Lives, and to foster an ethos of continuous improvement across the organisation.- Creating and implementation of processes and system process charts- Internal auditing and management of external audits including Ofsted- Implement and maintain quality systems as appropriate to enable the monitoring of performance and quality against a range of Key Performance Indicators- Continuously improve and monitor the effectiveness of the quality system within the organisation- Produce and monitor the annual Quality Improvement Plan, as well as leading on audits and inspections by external parties and the follow-up Action Plans- Provide a year plan quality cycle reminder system for all staff and a monitoring system to assess completion of quality tasks- Support all departments in working towards improved Value Added and Distance Travelled outcomes- Support the induction and training of new staff to enable familiarisation with the quality systems used within the organisation- Liaise with Managers to implement a robust measurement system of the quality of the delivery of all learning, and to help embed good Learning & Teaching observation practices across all staff to raise standards- Ensuring all policies and procedures are reviewed on a regular basis and compliant with awarding body legislation- Monitoring and coordinating the delivery of IAG to all learners, ensuring that this is embedded throughout the process

London, United Kingdom

- Managed 8 Apprentice Officers at Training Academies across London within their day to day roles, providing support, advice and guidance to ensure the smooth running of operations- Managed all aspects of Academy, ensuring KPIs and targets are met- Supported HR procedures including appraisals, grievances and disciplinary activities- Producing monthly reports and attending senior management meetings

Luton And Bedfordshire

• Managed and delivered SFA funded Advice and Guidance Contract for the National Careers Service. - Planned and delivered 100+ interventions per month across a wide client base- Monitored outcomes and captured information to demonstrate project targets exceeded.- Completed daily paperwork and project update information using Microsoft Dynamics CRM- Research and analyse local LMI and communicate this to clients- Attended stakeholder and networking meetings

Luton, United Kingdom

- Managing the LSC and BIS funded FE KT Innovation Pathfinder project for the Corporate College Consortium, of which Barnfield College was the lead partner working with four other National Colleges.- Developed and delivered employability programmes to enable learners to progress into sustainable employment, including IT Skills, CV Writing and Interview techniques- Managed ESF and SFA contracts including Response to Redundancy, Train to Gain and NEETs programmes- Supporting the recruitment process of Apprentices by delivering Advice and Guidance- Delivering Advice and Guidance and Job Search sessions to individuals whom are either unemployed or at risk of redundancy

Hatfield, United Kingdom

- Co-ordinated project activities, resources, equipment and information to ensure minimum disruption of network- Responsibility for researching, compiling, processing and co-ordinating all project data- Acted as project information point of contact- Monitoring and tracking of project progress and reporting any issues that occurred- Administered and maintained the central information source of the project- Administered, maintained and communicated project status and risks and issues log

- Worked closely with Directors to implement change and ensure company vision and objectives are achieved.- Recruitment and induction of all internal and external sales staff- Development and delivery of a wide spectrum of bespoke training courses, including product installation, sales and negotiation, interpersonal skills, pricing and financial, and computer skills- Delivery of CPD training to architects and engineers on design and specification of all above and below ground draining and Civil Engineering products - Working with product end users to rectify any installation issues on above and below ground drainage- Development of e-learning culture within the organisation, used as a benchmark for excellence across the other Wavin communities throughout Europe- Identification of skill and competency requirements of people within the business – both existing gaps and future needs arising out of business development and growth plans- Development and implementation of personal development and progression plans across all job roles within the commercial function- Key project member for company New Product Development team focussing on environmental technologies such as rainwater harvesting and stormwater attenuation- 2008 winner of company ‘Passionate About Winning’ award