Joahna Hendrix Email & Phone Number

Irvine, California, Us

Work closely with the CEO/CFO and Fractional CFO to provide HR Advisor/Manager duties. Employment, Payroll, Workers Compensation, Benefits, and Administrative Manager.• Attends/Conducts weekly meetings with respective business units.• Consults with line management, providing HR guidance when appropriate.• Analyzes trends and metrics to develop solutions, programs and policies.• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the Company's Attorney as needed/required.• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.• Provides HR policy guidance and interpretation.• Develops contract terms for new hires, promotions and transfers.• Assists international employees with expatriate assignments and related HR matters.• Provides guidance and input on business unit restructures, workforce planning and succession planning.• Identifies training needs for business units and individual executive coaching needs.• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.• Payroll Administrator• Performs other related duties as assigned by the CEO.

Irvine, California, Us

GoBizUSA (subsidiary of iConn Technologies) is a B2B wholesale marketplace built to re-architect the supply chain in the US to become a more beneficial and cost-effective solution for small businesses to enterprises. Work closely with C-Level Executives and Manage/Supervise the Philippines’ Customer Service Department • Develop and implement HR policies and procedures that support the company's overall goals and objectives• Manage the recruitment process, including sourcing and screening candidates, conducting interviews, and making hiring decisions• Manage employee relations issues, including performance management, disciplinary actions, and terminations• Administer compensation and benefits programs, including salary and wage administration, employee benefits, and retirement plans• Ensure compliance with all relevant HR laws, regulations, and policies• Provide guidance and support to managers and employees on HR-related issues• Develop and implement programs and initiatives to promote employee engagement and well-being• Analyze and report on HR metrics, such as turnover, retention, and engagement• Understanding of business operations, financials, and market trends and how they impact HR decisions• Ability to align HR strategies with business objectives and goals• Proven ability to effectively manage budgets and resources• Ability to adapt to change and manage through ambiguity in a fast-paced and dynamic environment• Strong ability to multi-task and prioritize in a fast-paced environment• Recruitment and retention rate• Employee engagement and satisfaction• Time-to-fill and cost-per-hire• Compliance with legal and regulatory requirements• Turnover rate• Diversity and inclusion metrics• Budget management and cost control

Oversee the Lounge Group Consulting Human Resources Department for eleven (11) restaurants/bars.• Serve as the first point of contact for managers, supervisors, and employees and provide counsel, coaching and support on HR related topics.• Manage employee relations issues and ensure concerns are properly identified, reported & resolved.• Recruit qualified candidates through website, job boards and other recruiting sources.• Wage/Hour compliance as well as general compliance with federal, state, and local legal requirements.• Maintain the work structure by updating job requirements and job descriptions for all positions.• Manage to achieve positive employee relations climate and high team member engagement.• Maintain visibility and active presence, providing daily support and communication. • Monitor employee eligibility for insurance benefit plans; reviewing benefits with employees and processing enrollment, cancellation or changes.• Maintain all employee and applicant documentation as dictated by state and federal law.• Ensure compliance with I-9 Employment Eligibility Verification.• Manage workers’ compensation claims and return to work programs.• Manage workers’ compensation insurance premium audits.• Participated in workers’ compensation claims review meeting.• Partner with the management team to execute operational and people goals.• Provide payroll deduction information to payroll and process garnishment orders.• Complete payroll each pay period working closely with managers.• Managed and maintain iSolved PayDay HRIS system.• Implemented the iSolved PayDay onboarding portal.• Review and Approve ACA Data with assistance from our Benefit Implementation Specialist.• Completed "Train the Trainer" for Sexual Harassment. • Conduct in-house Sexual Harassment training for managers and non-managers.

Irvine, California, Us

Worked closely with the CEO/President, Vice President, and Director of Operations to provide HR Generalist/Advisor/Manager duties.• Administer health and welfare plans including enrollments and terminations• Conducted new hire onboarding• Created a Health and Safety program: head of the Safety Committee, implement an Injury Prevention Plan and Evacuation Plan• Review/Audit and maintain I-9 Forms• Conducted training on employment policies and safety policies• Complete/run reports for management as requested• Acted as liaison with various insurance carriers and fosters effective relationships with client representatives• Acted as a resource for Payroll /HR contacts to ensure their understanding and compliance with benefit and HR policies and regulations• Created and maintain HR SharePoint Site• Keep management advised of potential problem areas and recommends/implements solutions as appropriate.• Investigated and file Workers Compensation claims• Review and process Unemployment EDD claims• Review and process Disability claims• Managed Leaves of Absence (LOA)• Performed recruitment activities, interviews, and evaluates candidates for select positions at headquarters• Maintained employee records• Employee Relations; investigation, consultation, disciplinary action, and resolution strategy.• Payroll processing; Payroll Administrator• Wrote, revise, edit and proofread company policies & procedures, job descriptions, other related documents as needed• Assisted with filing H-1B Application Sponsorship • Trained Managers and Employees on Self-Evaluation Performance Review Form / Meeting• Worked with Employment Training Panel (ETP) Representative • Conducted exit interviews

Lawrenceville, Ga, Us

(Temp Employee 4/10; Hired on 7/10)Provided Human Resources and Workers Compensation duties to the organization. Acting Executive Assistant to the CEO.Employment:• Conducted phone screen interviews• Recruited and Conducted DDI Interviews with Hiring Manager• Administer skills test• Schedule background checks / drug screen and review results• Reviewed and dispositioned resumes through the ATS• Hired Conversions for CA and GA• Posted jobs through ATS and various websites• Conducted new hire on-boarding• E-Verify for I-9 forms and maintained I-9 forms• Tracked expired work visa (I94) and international passport• Monitored tuition reimbursement program• Administrated for SkillSoft eLearning and SuccessFactors PDS• Reviewed and calculated Exempt Premium forms for payroll• Assisted with RIFs, inv-layoffs, and review severance pay for payroll• DS156E Reporting, EEO-1 Survey Reporting, and VETS100/100A Reporting• Assisted with Employee RelationsWorkers Compensation:• Processed, monitored, and follow up on all Worker's Compensation claims • Investigated and completed accident report for injured employee • Ensured supervisors and managers submit accident reports in a timely manner• Assisted with job description for RTW• Submitted records for Subpoena• Worked with TALX on EDD/Unemployment claims• Participated in Workers’ Compensation Claims Review MeetingHRIS:• Entered / updated new hire information in PeopleSoft• Uploaded Contingent Workers information in PeopleSoft• Entered EMV and Salary Ranges in PeopleSoft• Entered Terminations, Pay/Lead/Shift Changes, Supervisor Changes, and LOA in PeopleSoft• Entered Disciplinary Action in PeopleSoft• Run and/or created various reports • PayForce Audit• Run CWR ADP eTime ReportActing Executive Assistant to the CEO:• Scheduled Meetings, Screen Calls• Maintained calendar, created and submitted expense report• Coordinated domestic/international travel arrangements• Updated organizational chart

Orlando, Fl, Us

(Affiliated to The Walt Disney Companies), Burbank, CA Human Resources Assistant (Temp Employee 8/08; Hired on 11/08)Provided overall assistance to the VP of HR and Training, Manager of Human Resources, Manager of Training• Big Spin aka Recognition Committee• Wrote Human Resources processes • Employee Relation issues• Maintained PStaff and Headcount report• Composed Correspondence• Scheduled conference calls, meetings, and travel arrangements• Maintained Organizational Chart• Assisted new hires with Human Resources forms (policies and procedures)• Phoned screen interviews• Maintained C.O.R.E. (intranet site)• Maintained BVS (training/testing program)• Coordinated events• Generated expense reports and check request• Handled special projects for Human Resources and Training• Maintained BVS performance tracking and classes• Maintained tracking spreadsheet• Knowledge of SAP

Operated Event Planning Company and provided the highest quality service Assisted clients with event planningWorked with d.j.'s, caterers, wait staff, and bartenders on setting up event siteAssisted servers and bartenders Consult clients with budgetWrote proposalsWorked with other event planners / vendors to finalize an event

Tustin, Ca, Us

(Temp 9/2007; Hired 12/2007)Provided overall assistance to the Director of MRI/Marketing and Product ManagersSafety CommitteeACT Committee - working with HR to coordinated Company Events and fundraisers for local needy children and their families Wrote Policy and Procedures Manual for Image MakerComposed CorrespondenceScheduled conference calls, meetings, and travel arrangementsMaintained the Director's CalendarManaged Image Maker marketing supportCustomer Service

Irvine, Ca, Us

Provided overall assistance to the Principal, Project Managers and Human Resources• Appointed by HR to be the Chairperson of the Safety Committee • Assisted HR with coordinating Company Events• Assisted HR with screening Potential Candidates for Receptionist or I.C. position• Supervised the administrative team• Trained Receptionist• Wrote Policy and Procedures Manual for IC’s • Assisted in making improvements on company information business system• Created Departmental Realization Reports• Typed and Edited Proposals• Edited WQMP, SWPPP, HH, and SUSMP Reports• Research and put together a presentation package for the Great Park Project• Compose Correspondence• Schedule conference calls, meetings, and travel arrangements• Maintained the Principal’s and Sr. Project Manager’s MS Outlook Calendar• Assigned Project Numbers and maintain them in MS Access database• Created Change Order Requests• Taught a class on MS PowerPoint• Assisted the President of CLSA with meeting agenda and presentations• Answered incoming calls for the Principal and Sr. Project Managers• Support 1 Principal, 1 Sr. Project Manager, 3 Project Managers, 16 Engineers, and 10 Mapping Personnel