John Oakes Email & Phone Number

Fortifi provides full-lifecycle automated processing solutions for the entire food industry by improving automation on a single line or automate an entire food processing plant; providing best-in-class solutions that maximize yield, worker safety, and food quality while offering attractive payback.

Coyol, Alajuela, CR

• IT Leader responsible for the strategic planning, deployment, and operations of technical infrastructure, enterprise applications, data analytics and management, cybersecurity, information security, and manufacturing.
• Led digital teams through organization restructuring and transformation to support company forecasted growth and planned expansion into new markets globally.
• Developed digital transformation roadmap and long-term financial plan which was presented to BOD to support forecasted growth, expansion, and new business unit.
• Planned and led digital transformation program to define processes and implement systems for new business unit and launch into US market. Program scope defined and standardized all business processes to be rolled out.
• Championed IT Service Management program which optimized processes based on best practices and new solution implementation.
• Accountable for Cybersecurity program for global, publicly trading company. Key initiatives of the program were to standardize infrastructure hardware, evaluation and selection of SOC and NOC service providers.

Houston, Texas, US

• Managing multiple teams responsible for support, development, and project management activities for portfolio of 150+ ERP and corporate technology solutions used by all Shared Services functions (e.g. Accounting.
• Accountable for M&A activities from a systems perspective for divesture and multiple acquisitions. Post M&A responsibilities included system cloning, data cleansing and carveouts, and TSA (transitional services.
• IT Account Manager for Finance Leadership Team responsible for communicating IT initiatives impacting Accounting and Finance. Worked with FLT members to ensure successful delivery of projects with a systems or.
• Instituted HR Systems Governance comprised of HR and IT leadership. Designed processes to review and approve digital projects. Governance meetings reviewed updates of all in-process projects. Critical for audit and SOX.

New York, NY, US

• Led technical teams responsible for projects, enhancements, and support of a portfolio of human resources and workforce systems, ITSM (IT service management), and IAM (identity and access management). Significant.
• Utilized Lean / Kaizen methodology to improve IT-related processes such as incident management, root cause analysis, and system enhancements using obeya rooms, stand up meetings, and metrics. Resulted in improved.

New York, NY, US

• Manager and IT Lead on program to transform human resources processes and systems. Transformation encompassed move from outsourced to in-house service delivery model, move from on-premise HCM system to cloud-based HCM.
• Developed Human Resources systems strategy and roadmap focusing on business process optimization, HR best practices, and desired long-term HR capabilities as inputs. Emphasis was to further exploit a cloud-based HCM.
• Member of extended Human Resources Leadership Team, meeting on strategic and operational HR initiatives. Role was to provide IT perspective and impact on planned HR initiatives and communicating IT initiatives that may.

New York, NY, US

• Managed teams of SAP functional specialist, SAP technical specialist, and business systems technical support specialist supporting SAP ERP and a portfolio of business systems. Team of 25+ employees and contractors.
• Developed SAP ERP strategy and roadmap to leverage new capabilities of SAP ERP in support of multiple shared services functions (e.g. Accounting, Finance, Supply Chain, HR, etc.). Roadmap drove a complete SAP system.
• Managed multiple projects in support of an oil and gas company business transformation and SAP reimplementation program. Implemented SAP BI platform, SAP usability technologies, and SAP mobility platform. Facilitated.
• Negotiated and executed $38MM list price SAP licensing agreement for multiple SAP solutions and technologies used to realize an SAP ERP roadmap. Agreement included licensing, support, training, future discounts, and.
• Initiated, negotiated, and implemented five-year agreement to outsource SAP functional and technical support to an external service provider. Agreement included support model, SLA metrics, governance model, and.

New York, NY, US

• Led technical team responsible for projects, enhancements, and support for portfolio of business systems used primarily by Accounting, Finance, Supply Chain, Procurement and other functions. Projects included Concur.
• Developed and implemented portfolio and project management processes and solution for all IT-related projects. Processes included prioritization based on business priorities and ROI to ensure project portfolio remained.

Dallas, US

Lead of project and delivery services for the Houston Office of a national Microsoft partner. Developed consulting proposals, managed client projects, performed project QA reviews, mentored other consultants, and developed training. Routinely met and networked with project services leads in other offices to improve the quality and consistency of project.

Responsible for software development, testing, deployment, and support for two-way emergency / urgent communications commercial software package. Managed multiple teams for software package developed on the Microsoft technology stack.

Tulsa, Oklahoma, US

Managed multiple teams supporting retail store and home office systems. Systems, both commercial and in-house developed, included point-of-sale (POS), pay at the pump, back office, food service (restaurant, co-branded), inventory management, category management, planogram, accounting, time entry, and marketing.

Mba, Executive Management

Bba, Management Information Systems