Joakim Bertilsson Email & Phone Number

Copenhagen, DK

Copenhagen Metropolitan Area

* Responsible for creating a global sales funnel to track leads from creation to deal closure. This initiative improved collaboration between commercial and marketing teams and enabled us to identify and address weaknesses in the lead journey. As a result, we could more effectively a) optimize the process and b) measure the impact of our efforts.*.

Copenhagen, Capital Region, Denmark

* Led the global implementation of Trustpilot’s new inbound strategy, focusing on improving speed-to-lead. This initiative resulted in a 24% YoY increase in inbound Annual Contract Value during the first quarter post-launch and reduced the average time to contact a lead from 19 hours to just 2 hours.* Implemented a new lead scoring system for free users.

Copenhagen, Capital Region, Denmark

* Acted as the go-to person for daily operations of the commercial reps and managers in the EU (100+ users).* Identified the most common manual tasks requested by sales in Salesforce. Collaborated with the Revenue Technology team to automate these requests. Post-implementation, the number of manual requests dropped from ~80 to just 5 per month.

Copenhagen Area, Capital Region, Denmark

* Consistently met and exceeded targets for delivering Sales Qualified Opportunities (SQOs) and ACV.* Generated $200K in revenue across 50 deals.* Developed an automated Performance Tracker in Google Sheets (integrated with Salesforce), which was later adopted by management and continued to be used after I left the team.

Köpenhamn, Danmark

• Responsible for assisting private customers with enquiries regarding their finances
• Assisting customers in Swedish as well as in Danish

Göteborg, Sverige

• Referee in Swedish division 5, assistant referee in Swedish division 2
• The youngest referee on my level in both Gothenburg and Sweden
• I had a team of two assistant referees with me which improved my leadership skills

Mölndal

Summer job during 2015, 2016 & 2017

Göteborg, Sverige

• Assisted customers over the phone in varying enquiries regarding their personal finances
• The work gave me experience in customer treatment and problem-solving

Mölndal

Göteborg, Sverige

• B2C sales over the phone. Included various products such as lottery tickets, shavers, and socks
• I learned the importance of conducting an open dialogue with the customer
• Awarded with “Seller of the Month” twice in my department

Master Of Science (Msc) In Economics And Business Administration, International Business

GPA 10/12 - Top 20% Applied Business Research Business Project with external firm Global Supply Chain Management International Business.

Exchange Semester, Finance

Exchange semester in the fall of 2018 GPA: 4/4 My primary focus was on developing my analytical and financial skills through the MBA.

Bachelor Of Science With A Major In Business Administration, International Business

• The School is among the 1% of business schools worldwide with Triple Crown accreditation (EQUIS, AACSB, and AMBA). Bachelor with focus.

German For Business Studies, Pass With Distinction

Exchange semester with the focus on learning the German business culture. All classes were taught in German by German professors which.

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