Joakim Redin work email
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Business oriented and problem solving IT-manager with strong focus on relations, processes and the user experience.Being the bridge between the fantastic world of IT and the customer experience. Building a culture where it's essential for the IT-function to deliver sustainable solutions which brings value to the business. Experience from managing IT from various countries and cultures around the world. Attitude, communication and the ability to understand the business needs and requirements is the key to success.
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It Workplace ManagerBewi GroupStockholm, Se
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It Workplace ManagerBewi Group Dec 2022 - PresentStockholm, Sverige -
It-ChefStiftelsen Skansen May 2022 - Oct 2022Stockholm, Stockholm, Sverige -
Head Of Information Systems, It-Support And FacilityCancerfonden Mar 2018 - May 2022Stockholm, SverigeResponsible for the following areas:- Continuous development of the IT-platform- IT-architecture- BI/DWH - Development and operations- IT-support - Telephony - User hardware - Office 365 - Conference equipment -
Acting Head Of Analytics & Data ScienceViaplay Ab Aug 2017 - Mar 2018Stockholm, SverigeI managed a team of analysts ensuring that Viaplay as an organisation gets the right reports, analysis as both follow up on results as well as building business case for product and programming development. -
Head Of It Sweden & FinlandCanal Digital Sweden Ab Sep 2011 - Jul 2017Stockholm, SwedenMain focus on synergies between Swedish and Finnish customer operations as the two entities merged in 2011. Main achievements:- The IT-department serving two countries - Implementation of common backend systems for customer (CRM) and billing management. - Consolidation of 5 webs for Sweden and Finland into 1 common web serving all sales channels for new sales as well as self-service for existing customers with full automation/integration to backend systems.Areas and systems responsibilities:- CRM-Systems (B2C: ICC/ B2B: Navision)- Web front end development and maintenance/support - IT-infrastructure (network/telephony/PC clients)- Report development (Business objects/Qlikview- IT-strategy and execution (reporting to CEO) -
Head Of It SwedenCanal Digital Sweden Ab Aug 2007 - Sep 2011Stockholm, SwedenHeading a team of 10 employees and 3 consultants. Main areas of responsibilities are: billing systems configuration (business conditions); project management; web development; IT infrastructure and reporting/business intelligence. The team is very focused on making sure IT is aligned with the rest of the business and its overall objectives.
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Regional Manager Information SystemsShowtime Arabia Mar 2002 - May 2007Managing a team of system experts, serving internal and external customers. Mainly covering these areas:• IBS (CRM and billing) system. Maintain and develop business conditions and CA configuration • Business Intelligence system and related web servers. Fully satisfying the need for ad-hoc and recurring reports (including dynamic reporting such as OLAP). Designed and implemented an in-house BI system in 3 months for less than USD 80k.• Content Management system, CMS (Perspective and Harris) where programme rights for USD 35-40 millions are managed.• Publishing programmes on EPG, web and print. Designed, developed and implemented an in-house system for marketing department • Change control for business systems related changed across the company• Financial system (MS Great Plains)• Oracle and MS SQL DB’s• Coordinate and respond to complex customer requests -
Sms Supervisor - SwedenCanal Digital A/S 1994 - Mar 2002Managing business requirements and configure/implement the same in the billing system.Coordinate and manage new systems requirements (writing specs to systems developer).Testing new releases of billing systems based on own and others requirements.Responsible for managing recurring systems procedures.Responsible for backup solution and its execution.Coordinate requirements between IT-dept and other departments. Train new and current staff on system processes and functions.
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Teknisk KundsupportFilmnet Nederland B.V. Feb 1992 - May 1994Assisting customers over phone to identify technical problems and relevant solutions to the same.
Joakim Redin Skills
Joakim Redin Education Details
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Zwedberg Person AbFörändringsledning -
Advantum KompetensLedarskap
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Wasa GymnasiumTelecommunication
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Brännkyrka GymnasiumElectro-Engineering
Frequently Asked Questions about Joakim Redin
What company does Joakim Redin work for?
Joakim Redin works for Bewi Group
What is Joakim Redin's role at the current company?
Joakim Redin's current role is IT workplace manager.
What is Joakim Redin's email address?
Joakim Redin's email address is jo****@****edin.nu
What is Joakim Redin's direct phone number?
Joakim Redin's direct phone number is +46 8 562 0*****
What schools did Joakim Redin attend?
Joakim Redin attended Zwedberg Person Ab, Advantum Kompetens, Wasa Gymnasium, Brännkyrka Gymnasium.
What are some of Joakim Redin's interests?
Joakim Redin has interest in Friends And Family, Cooking.
What skills is Joakim Redin known for?
Joakim Redin has skills like Business Intelligence, Crm, Management, Team Management, Integration, Project Management, Microsoft Sql Server, It Management, Digital Tv, Web Development, Testing, Software Project Management.
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